Question about Krups Coffee Makers & Espresso Machines

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I have a dolce gusto and i am unable to remove the coffee capsule. It seems stuck, as does the lever that punctures the capsule. If the valve lever is moved right or left nothing comes out. Please can you help?

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I have a dolce gusto and i am unable to remove the coffee capsule. It seems stuck, as does the lever that punctures the capsule. If the valve lever is moved right or left nothing comes out. Please can you help?

Posted on Jul 09, 2011

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We had a stuck pod in that the drawer was jammed. Turned the gusto upside down and was able to then remove

Posted on Jan 07, 2012

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If the machine creates too much pressure in the pod, it won't allow the unit to open. You can either wait for the pressure to subside, or run water through the pod continuously until it clears.

Posted on Dec 04, 2015

  • Karen Hook Oct 18, 2017

    Works after the pod has been removed too, our drawer was in the closed position after not being used for a few months, we ran water through it and it released.... thanks for the tip

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I had the same issue after leaving a pod in after making a drink. After a few days when I came to use it it was completely jammed. Nothing worked to remove it and I didn't want to force too much. I finally resolved the issue by running water through the pod that was stuck inside which passed the coffee inside down and allowed me to remove the pod. The issue is caused when the pods dry out in the machine and expand.

Posted on May 20, 2015

  • maricar Dizon
    maricar Dizon Sep 16, 2019

    This worked for me! Thank you for the tip.

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Hello..
Just had exactly the same problem.. the tray seemed to be totally jammed and I was completely unable to open it.. I was just about to get pliers and screwdrivers when I found the solution.. basically you just need to pull the hatch on the top a little wider open, just gentle extra pressure and the tray opened easily.. gave the tray and inside a quick clean and all seems fine now.. hope this helps anyone else who has this problem..
All the best patrick

Posted on Feb 07, 2015

  • Yin Patan
    Yin Patan Apr 23, 2017

    Very helpful. After pull the hatch a little bit wider, i can easily remove the pod. Tq very much.

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Wow that was epic.I tried all of the above and thought i was going to have no luck. So i had the machine upside down with water running through the top.Then i saw the capsules underneath little plastic mould slip into the hole.so it seemed i had probably dislogded the capsule as well as it expanding. Turned it up and opened it. Now im going to let it dry out bf reusing it. Wish me luck.

Posted on Dec 14, 2018

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In my case, i noticed that the hot/cold handle was not switching all the way to one of the sides, after softly moving it all the way, I was able to open the tray.

Posted on Aug 18, 2018

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Posted on Jan 02, 2017

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1 Answer

I am in Manitoba. Where can I find the pods for my Nescafe Dolce gusto Everything seems to be for other machines


Bed, Bath and Beyond? Do you have that out there?

Also available from Walmart and online.

https://www.walmart.ca/en/ip/dolce-gusto-latte-macchiato-coffee/6000065627172

Dolce Gusto Chococino 8/8 Pack ' ECS Coffee Inc. - Canada's Single ...

https://www.ecscoffee.com/dolce-gusto-chococino-8-8-pack.html
$8.99 - ‎Out of stock
Hot chocolate heaven! A pure hit of devilishly creamy chocolate. A rich velvety hot chocolate made with the finest cocoa finished with velvety milk froth. Exclusively for use with Nescaf? Dolce Gusto machines. 8 cocoa mix capsules and 8 milk capsules per box; makes 8 servings. Specialty beverage. INGREDIENTS:

Introduction - NESCAF?® Dolce Gusto®

https://www.dolce-gusto.ca/ Smart Capsule regulates pressure to make a masterpiece beverage. LEARN MORE. DELIVEREDWITHIN 3-5 DAYS. DELIVERED WITHIN 3-5 DAYS. SECUREPAYMENT. SECURE PAYMENT. 5 BOXES OR A MACHINE= FREE SHIPPING. 5 BOXES OR A MACHINE = FREE SHIPPING. BUY ONLINE24/7. BUY ONLINE Missing: manitoba

79.99 for a Nescafe Dolce Gusto Single Serve Coffee Maker + Pods ...

https://www.wagjag.com/deal/52-off-nescafe-coffee-maker Group buy offer: $79.99 for a Nescafe Dolce Gusto Single Serve Coffee Maker + Pods for 56 Coffee and Specialty Beverages (a $165.88 Value)

where to buy nescafe dolce gusto pods manitoba Google Search

walmart ca

Jan 17, 2018 | Coffee Makers & Espresso Machines

1 Answer

Why i cannot remove the pod of my doce gusto machine


Yahoo Web Search This should help you but you have a ad you need to listen to as well. Thank you and please leave feedback.

Jun 16, 2016 | NESCafe Dolce Gusto Melody II Single Serve...

1 Answer

Why is my dolce gusto is leaking. can it be repaired?


remove the plate which is clipped neat the capsule holder and try again if it works see if you can opening the hole or replace

Oct 05, 2014 | Krups Dolce Gusto KP 2100 Espresso Machine

6 Answers

Can not remove capsule and lever stuck


I had a similar problem, and it was down to high pressure remaining in the machine preventing the lever from releasing. You can test this by pressing the capsule in the machine (which will be much more solid than normal).
To fix, all you need to do is make a hole in the stuck capsule. I did this by drilling a small hole in the side of the capsule.
That releases the pressure (and a little spurt of coffee!), and the lever will release.

Mar 10, 2012 | Krups Dolce Gusto KP 2100 Espresso Machine

1 Answer

I have a Krups Nescafe Dulce Gusto coffee maker which spurts a lot of water around the capsule in it but doesn't get any in the cup and only spirts water where can I take it to get it fixed in Calgary


You directed this question at me, but unfortunately this isn't my expertise and I am unable to provide you with a real solution at this time.

Hopefully one of other experts will be able to provide you with a real solution.

Thank you for using FixYa.

Nov 19, 2011 | Krups Dolce Gusto KP 2100 Espresso Machine

2 Answers

My dolce gusto krups machine won't open and allow me to remove the pod.


We have had this problem twice now. The solution is to drill (yes drill!) through the capsule - a blocked outlet from the capsule itself and the injection of hot water creates a high pressure seal - you have to release the pressure. Do this over the sink - I had hot chocolate spraying about 6 feet from the machine when the pressure was released!! But this solved the problem.

Mar 05, 2011 | Krups Coffee Makers & Espresso Machines

3 Answers

Dolce gusto


Hi. I work at Nestle on the brand and it sounds like either a fuse issue or a clogged needle. Please call our consumer services number at 1-800-746-3391 for assistance. They are open Mon-Fri 8am to 8pm EST.

Jun 20, 2010 | Krups XP4030 Espresso Machine

3 Answers

My dolce gusto machine has just started to leak from the bottom. I have had it since Dec 2008 and not had any problems with it until this weekend. Can anyone help?


Hi, my name is Katelyn, and I help with the marketing for Dolce Gusto. There is a live chat with a specialist on our Web site (http://www.dolce-gusto.us/Public/Contact-Us.aspx) or feel free to call the consumer services at 800-745-3391.

Feb 08, 2010 | Krups Small Appliances Espresso Machine

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