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Turn off the printer, then unplug it from the power source. Clear the printer of any paper that may be obstructing the paper path. Remove the rearaccess door. Gently remove the jammed paper from the printer, then replace therear access door. Remove the rear access door to clear paper jams.If you cannot remove all jammed paper from the rear area of the printer, tryremoving paper jammed in the middle of the printer by opening the paper jamdoor located inside the top cover. Open the paper jam door to clear paper jams in the middle of the printer.Plug the printer back in and turn it on. In case of any doubt go to the following link and act accordingly http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00386753&lc=en&dlc=tr&cc=us&product=443024
This is happening due to paper jam on the gear or roller of the paper feed mechanism. Check for any small bits of paper or sheet stuck. To check lift up the top plastic lid of the Canon printer. Check to see if a jammed sheet of paper is visible inside the printer. Remove the cartridges and check for any small paper bits stuck under the print head. Pull the paper out gently through the bottom end of the printer(if any). Close the top plastic lid. Power On the printer and check.
If it doesn't work then power off the printer, wait 10 seconds and power it back on. try once again to print. If it doesn't work then Open the Canon printer software. Click "Options" and then select the "Clean Print Heads" button.
Unless both feeder rollers went bad at the same time, which is unlikely, it must have something to do with the paper. It might be slightly damp, or not the correct kind. Try using high quality matte white paper from a brand new pack and see whether it still jams.
multi feeds and jams are mostly caused by static electricity in the paper. ALWAYS fan paper top and bottom to remove static and "aerate" the paper before putting in prnter. Doing that will reduce the problems you are experiencing.
if you look at the top piece of paper in the cassette is there a smug mark or wrinkle in the paper. you my just need to clean the feed roller. ( black or gray roller ) . I'm not sher on this model if it is a rear paper feed or a cassette from under if it is a back feed one look in side the paper shoot of any fournobject is in there. Hope for the best.
Hello, I had same problem with my Pixma 600, when you lift the control panel flap to turn on the printer just below the on off button ther's a small icon of the printer with a green led at the top and one at the bottom. Press the button to the right to change either top paper feed to bottom tray feed or vice versa.Then try again, you may need to load paper in tray at bottom/front on printer.
Cheer's
Paul 'W'
Onyer~EDson(:0)~[><
That is the problem, machine will show printer jam if paper feed rollers fail to pick up paper when requested, your machine sounds like it needs new paper feed roller or you can clean the paper feed roller with a slightly! damp cloth.
If no jam light shows when power is turn on and machine comes to ready and then you send a job to printer and it then shows jam then it is the feed roller or sometimes the feed clutch
If on the other hand it always show jam then there is or a switch is stuck.
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