Incoming fax problem

Check video for 'fax receive set up' in similar model:


Manual receive: In coming call receives like telephone
Fax/tele: Incoming call rings like telephone if its not fax, if incoming is fax it will entered in fax mode automatically
Automatic: Incoming call converts in fax mode after ring count ends( ring to answer option also avail in fax set up mode rage 1-6 rings)
Fax: Incoming calls straight away converts in to fax mode.( this option only for dedicated fax lines)
Set up your best option as per your requirement.

For a phone line dedicated only to the fax machine, the process is as follows:

1. Press Menu/Set, 0, 1.
2. You will see the Fax Receive window
3. Use UP and DOWN arrows to change the setting to FAX ONLY
4. Press Menu/Set.
5. Press STOP/EXIT

Your fax machine will now answer every incoming call.
If the fax machine is sharing the phone line with a telephone, repeat the above steps and change from FAX ONLY to FAX/TEL This option will allow you to share the line with a phone only, not an answering machine. Once in FAX/TEL mode, the fax machine will still grab every incoming FAX call, and give a special ring (slightly different than a regular telephone ring) when it's a regular incoming phone call signaling you to answer the phone. I hope this helps with your problem. Best of luck!
Greg

I cant get my MFC-290 to receive incoming faxes

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1. Press the [F2] key. “ this key is located on the left side of the Control Panel next to the key [12] from the left side and next to the [Memory Trans.] key from the rigt side ”
2. Press the left arrow key to select the reception mode “ this key is located under the Display of the Control Panel”
3. Press the [OK] key when on the display is displayed the mode you want.
note:as you sad you want the machine to reaceive faxes when you are out of the office, so the reception mode [Auto Select] is the most compaible mode for you.
The machine can treat incoming fax
messages and telephone calls in three
ways.
1.Manual Receive
- Use this mode if your line is shared
by a fax machine and a telephone
but you wish to answer all calls
yourself and decide whether they
are fax documents or telephone
calls. You must manually press the
[Start] key to receive a fax.
The machine will ring continuously
until you answer the call, so you
have to be near the machine at all
times. The Manual Receive indicator
is lit when the machine is in this
mode.
2. Auto Receive
- Use this mode if you have a dedicated
fax line. The machine assumes
all calls are fax documents.
It will ring once to alert you of an
incoming call, and then starts receiving.
3. Auto Select
- In this mode, the machine rings a
number of times. You can answer
the call while the machine is ringing.
If you do not answer the call,
the machine automatically changes
to receive fax messages.

You have to have either a dedicated phone line just for the fax --or-- pay your phone company approximately $2 a month for a service called Distinctive Ringtone. This service will ring a certain way when you have an incoming fax. You will then configure your fax machine to pick up when this distinctive rington is heard. The ringtone is usually two or three quick rings. Your fax machine's settings will have this setting.

Unfortunately, you can't just plug your fax machine into your phone line and start sending/receiving faxes. Look through your fax machine's manual regarding the distinctive ring service. Good luck!!

Greetings Nana, 
I believe that you can specify how many rings should occur before your Kodak 5500 Ai Printer automatically answers an incoming call (default = 4). 
If you have a dedicated fax line, set the Rings to Answer to 1 or 2.  If you have a shared line for voice/modem and fax, set the Rings to answer to 3, 4, or 5. This setting only applies if Answering Machine Mode is set to OFF.
When the Answering Machine mode is disabled, Rings to Answer applies and your AiO printer answers the call. When your AiO printer detects a fax tone, it receives the fax. When a voice call is received (no fax tone), the call is ignored.
1 Press Menu to display the main menu. 2 Press scroll down until Fax Settings is displayed. 3 Press OK to display the Adjust Fax Settings menu. 4 Press scroll down until Rings to Answer is selected. 5 Press right or left arrow to change the number of rings.
Give it a try, Nana, but let Kodak know if you need additional help. They will be there for you.
Ron Baird the friendly Kodak guy

Fax machines are designed to have their own dedicated fax line.

Anything else is a **** shoot.

Link
Receiving a fax You can choose to receive a fax automatically, manually, or through an answering machine.
Note: For your All-In-One to receive a color fax, the machine from which you are receiving must also support color faxes.
Automatically Recommended for a dedicated fax line
Your All-In-One automatically accepts incoming faxes using the automatic answering mode. When the Auto Answer light is on, the All-In-One receives a fax after the specified number of rings set in the Options menu.
To set a number of rings for the automatic answering mode:

1. On the control panel, press Mode repeatedly until Fax is selected.
2. Press Options until ANSWER FAX WHEN appears.
3. Press + to choose After 1 ring, After 2 rings, After 3 rings (default), or After 5 rings.
4. Press Select.
5. Make sure the Auto Answer light on the All-In-One is on.

When the number of rings that you set is detected, the All-In-One automatically receives your fax.
Manually Recommended for a shared fax and telephone line
You can choose which incoming faxes to accept by setting your All-In-One to manual answering mode.

1. Make sure the All-In-One Auto Answer light is off.
2. Press *9* on the telephone after you answer the telephone and hear fax tones.
3. Hang up the telephone.

The All-In-One receives your fax.
Answering machine Recommended for a shared fax and telephone line
To receive a fax with an answering machine connected to your All-In-One, set the answering machine to answer incoming calls before the All-In-One does. For example, if you set the answering machine to answer calls after 3 rings, set the All-In-One to answer calls after 5 rings.

1. On the control panel, press Mode repeatedly until Fax is selected.
2. Press Options until ANSWER FAX WHEN appears.
3. Press + until After 5 rings appears.
4. Press Select.
5. Make sure the Auto Answer light on the All-In-One is on.

When a ring is detected, the answering machine picks up the call.

• If a fax is detected, the All-In-One receives the fax and disconnects the answering machine.
• If not, the answering machine completes the call.

Note: You must set up the equipment as shown in connecting to an answering machine.

After months of trying to solve this problem I finally figured out that the machine was set to phone/fax mode instead of fax only. If you have a dedicated fax line you can set to FAX ONLY MODE. In FAX ONLY MODE you can control whether or not the machine rings when it receives a fax call. You do this by selecting Data Registration, Press Set and use the up and down arrows to select 4. RX Settings. Press Set and use the up and down arrows to display the item you want to set or change and turn the ringer OFF. Press Set.

# Press the button to enter Fax mode. # Press . # Press the right or left arrow button to select [Receive mode settings], then press the button. # Press the up or down arrow to select the receive mode that best suits your needs(you probably want "FAX ONLY" When you want to receive only faxes automatically with your machine, or have a dedicated telephone line for FAX use only), then press . # Press repeatedly to return to fax standby mode.