Cant get face off to retighten the needle for the .000 indicater , how do I get it off ?

sounds like needles are wrong too long perhaps, or are the needles breaking when you are sewing, if so the thickness of the material, is too much for the needle, on jeans you cant use the little thin needles you have to put the right size needle for the material.
HAPPY SEWING

at the top of the needle shaft there should be a small screw and the machine usually comes with a tool to loosen it. loosen it just enough to drop out the needle. take note of which side of the needle has a flat surface and be sure to insert the new needle in the same direction. retighten snugly.

try changing the needle
Correct needle insertion is mandatory for proper use of your sewing machine.
Raise the needle bar to the highest point, then loosen the needle clamp screw to remove the old needle.
Place the new needle in the needle clamp with the flat side of the needle facing the back, (round needle, the groove in the needle should face away from the shaft).
Push the needle all the way up as far as it will go. Then tighten the needle clamp screw.

try rethreading the machine top

try changing the needle
rethread the top thread-- Correct needle insertion is mandatory for proper use of your sewing machine.
Raise the needle bar to the highest point, then loosen the needle clamp screw to remove the old needle.
Place the new needle in the needle clamp with the flat side of the needle facing the back, (round needle, the groove in the needle should face away from the shaft).
Push the needle all the way up as far as it will go. Then tighten the needle clamp screw.
also check the bobbin to make sure that it's threaded correctly
& inserted correctly into the bobbin case

Turn the grey lever to the front, insert the needle all the way with the grove facing the side away from the lever (in this case towards me). The slider that places the tag on the garment will slide forward into that needle grove, Immediately after inserting the needle turn the lever towards the back of the gun. It locks the needle in place. If the needle pops out, you haven't inserted it all the way or you have the grove of the needle facing the wrong way.

There should be one or two set screws behind the bobbin shuttle, they could also be in the bobbin shuttle. You will loosen them st the timing and then retighten them. The Timing on a sewing machine is really straight forward, but that doesn't mean its not a pain in the but. When the needle is at the bottom of its travelthe hook on the shuttle should be coming around to meet the needle. As the needle starts back up it will create a loop in the thread for that hook to catch. Therefore the needle needs to start up before that hook is directlly in line with the needle. But the hook has to be above the eye of the neelde. So rotate it back and forth with no thread and watch to see when the hook passes the needle. It will probably take several attempts but you can do it. Do it in small movements. and only tighten the set screws enough to hold the shuttle in place to check it. Do not forget to retighten them.

Hi. Check to make sure the needle is in correctly. There is a flat side on the needle shank and that has to be facing a particular way. For most modern machines, the flat side of the needle faces to the rear, away from you, but it's always a good idea to check the manual to make sure on your machine. If the needle is bent, that can cause the same thing, but it's almost always that the needle is in wrong.
Happy Sewing!
Robbie

Diagnosis item
TIMER/STANDBY
Indicater
Number of blinks
Supposed malfunction Condition
Self-diagnosis
screen display,
Diagnosis item: Results
•Power not ON 0
[Standby Power Supply System]
F601 open.
R607 open.
Q601 short circuit
[Main Power Supply System]
IC601 and R612 are broken.
VDR601 short-circuit
Cannot turn on the power.
LED doesn't blink.
+B OCP detection 2times Short circuit of power supply system in each circuit.
Goes to the standby mode
Short circuit of +B line
2 : +B OCP 000
+B OVP detection 3 times
T603 pin 78 open.
R672 open.
Goes to the standby mode
Malfunction of power supply circuit
3 : +B OVP 000
Vertical deflection stop 4 times
IC1509(V out) is broken.
Q1505(V Pulse Buffer) is broken.
Raster goes to one line horizontally, Aand then video
signal is muted.
4 : V Stop 000
Video out abnormality detection 5 times
Video out, Q705, 732, 761 and others in C board
circuit.
Q218, 219, 220 (A board)
TIMER/STANDBY LED blinks approx. 30 seconds,
and then blinks for the self diagnosis.
5 : AKB 000
Horizontal deflection stop 6 times
C515, 516 open.
IC206(YC Jungle) is broken.
Raster doesn't appear. 6 : H Stop 000
Audio abnormality detection 8 times
IC406(Audio amp.) is broken.
PS401, 402 open.
The sound is not out.
Goes to the standby mode
8 : Audio 000

If the machine bobbin area opens at the front then the flat side of the needle needs to be facing the back. If the machine opens at the side then the flat side faces into the machine to the right. There should be a little screw to the side of the needlebar to keep the needle in.

Have you tried resitting? take face plate off you will see a pin hole. press with a needle, toothpick... press one time. its worth a try