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Posted on Feb 22, 2010
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Can ping my polycom 501 but cannot open with my

Can ping my polycom 501 but cannot open The Admin Web Interface

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  • Posted on Feb 26, 2010
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Have you tried a factory reset from the menu interface? Be careful if you do, and only choose "Format File System" as a last resort, and only if you feel comfortable enough setting up a FTP/TFTP boot server to re-provision the phone, as this option will erase everything, and then all it'll do is get stuck in a boot cycle until reprovisioned.

  • Anonymous Feb 26, 2010

    I thought I'd also ask to clarify, has the web server ever worked on this phone? It's possible the web server has been disabled in the configuration files (httpd.enabled=0).
    If you have a boot server with these files, and you can access them, check this parameter. If you are not using a boot server, resetting the local configuration as I previously suggested should fix that, but you'd have to set up all of the other settings again, SIP server, line registrations, etc.

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