Makes grinding sound when turned on---does not heat---turntable does turn

The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

In some brands, you have to cut the motor cover off with snips, then use a screw when reassembling it.

You can find helpful exploded view diagrams and order parts by entering your full model number from the tag on the oven here.

see for the turn table obstacle of any screw or something else.

Possible there is friction within the drive , the shaft or the motor. You can remove and RESET the drive. Remove the motor , MANUALLY check the motion of the mechanism which will confirm the case. You c an reset using a bit of lubrication.

My wife noticed a strong smell of something burning inside our home. Luckily we were home. The microwave was NOT on...and the turntable was turning and making that grinding sound. When I opened the door, the turntable kept turning....all digital lights were OFF. The microwave does not work. I am extremely angry that this unit was able to continue to grind unnoticed. If we were not home, I assure you that this would have caused a kitchen fire. The upper inside portion was extremely hot to the touch and the cabinet on top of the over-the-range microwave was also very hot. This would have easily caused ignition and a subsequent kitchen fire. I am going to report this to the UL.

The turntable system typically consists of the motor, the coupler, the turntable support with rollers, and the tray.

Here is a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You can find links to helpful exploded view diagrams and part ordering help here.

But if you've recently had trouble with the cooktop lights, then the control board may be damaged.

We regularly repair these control units for customers nationwide by mail for $39.95 postpaid in about a week or so with a one-year guarantee.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

It may very well have have damaged the turntable motor.

The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

On many Sharp models, you have to cut the motor cover off with snips, then use a screw when reassembling it.

We have the service / repair manual for this model and have uploaded it to our site here to help you.

It will give you safety info, step by step help in disassembly, troubleshooting tips, and part numbers.

You will need the free Acrobat Reader to view or print it in case you don't have it already.

The best place to order parts for this brand is Encompass (formerly Tritronics). Or you can call them toll-free at 866-779-5835.

Be sure if you cook an egg that you puncture the shell first so it can breathe.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

The turntable probably isn't on the spinny thing and that is what makes it turn- try lifting it up and putting it back on.

The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

You probably have a bad motor.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You can usually find exploded views and order parts by entering your model number here at the Sears parts site.

A full Sears/Kenmore model number has 3 digits, a dot, then 8 more digits, such as ###.########

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Is there an option via the Help or Custom Help to turn the turntable off and off?

This feature is common in over the range models.

Otherwise, it may be a bad motor.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand: http://www.youtube.com/watch?v=rPSWi_z7M58

If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven, as you're looking up from the stove top.

Please write back with your model number if you need further help.

We're happy to help and we appreciate your thoughtful rating of our answer.