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The DVD-RW will work at random, some brands will wok better than others. Memprex, Sony, Maxell are 3 I can use sometimes. Once the disk is accepted it must be formatted. Click that and if accepted, first do a record for say 2 minutes to see if ti works.
If it works don't take it out until you're ready to finalize it. That's mostly so the disk will be readable in other players, should it not want to go back in, you probably lost the record. Don't write on the back, use a card and keep it in the cover.
Sometimes I can use those disk's in PC for data. regards
This sounds like the spindle is not spinning the media you may need a new motor, take the top off to see if when you press play the dvd spins this will confirm this
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