Question about Saeco INCANTO DELUXE Espresso Machine

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I have saeco incanto deluxe coffee machine,ventilate msg appears

I have saeco incanto deluxe coffee machine, the ventilate message appears. i have tried to load the circuit, hot water message is displayed but no hot water/steam flows out of nozzle, then it tells me to close knob and then ventilate msg appears again.

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Check the end of the steam nozzle, make sure it is not blocked. If not then with the knob open for hot water cycle push in on the knob if that works then the tap rod assemble or the steam valve needs to be replaced.

Posted on Feb 21, 2010

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I have saeco incanto deluxe coffee machine, the ventilate message appears. i have tried to load the circuit, hot water message is displayed but no hot water/steam flows out of nozzle, then it tells me to close knob and then ventilate msg appears again

Posted on Aug 18, 2010

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  • desireestar
    desireestar Nov 06, 2012

    I am having this problem as well. It's random. Stuck in ventilate / hot water cycle. Close knob, open knob. Endless loop. My local repair man doesn't know what the issue is and I am not finding much on the net. Anyone?

  • desireestar
    desireestar Nov 06, 2012

    I am having this problem as well. It's random. Stuck in ventilate / hot water cycle. Close knob, open knob. Endless loop. My local repair man doesn't know what the issue is and I am not finding much on the net. Anyone?

  • desireestar
    desireestar Nov 06, 2012

    Sorry for the double pots.

  • tom tancredo Mar 04, 2013

    Same problem. Tried all solutions posted. Any idea where I can find repair in Denver area?

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I had the same problem, ventilate message would come on when turned the machine on, no matter how many times I turned the knob to hot water & steam through nothing would happen except could hear the pump running - was about to throw it away, then figured had nothing to lose and looked inside the machine for a blockage.
I looked all over the net and could not find an answer or youtube vid to show how to fix - closest one was something in german on a similar machine!
its not a very easy task, there are loads of little bits packed tight in there. my hands were too big for some places so I had my daughter help hold couple tiny bits to help
essentially I took each main part out and ran some water through it with a syringe until i found the blockage, which turned out to be gunk in a hose next to heater unit.
did it like this:
you'll need some small phillips and torx screwdrivers, allen keys small spanners - 8mm 10mm and 11mm and some needle nose pliers. (if you are prepared you could replace some o-ring seals while you are in there!)
i got my phone to take lots of photos as I went to remember what cable attaches to what
1. power unplug at wall
2. took back cover off and disconnected the magnetic water level sensor and the water intake line.
3. take black plastic drip piece out from bottom right with two screws
4. undo phillips screw bottom of bean hopper and remove, undo torx screws holidng roof on, undo torx screws on the screen/button surround. gently lift roof off, remove the earth wire with pliers and pull the heater power connection to free the roof.
4. unscrewed heater unit (the thing in the hard foam casing) from the boiler, undid the little clip on the end of the hose going to the steam valve and pull out - take care not to lose the o-ring. other end connects to the boiler
5 on the front side removed the drip tray and brew unit, then using an allen key undo three allen screws that hold the boiler in place.
6 back in the back side, GENTLY wriggled the boiler free, and taking care to get LOADS of photos of what wire went where, using pliers pulled wire connectors.
7 once boiler is free, removed the plastic vent part that was sticking out the front into the brew unit and the hoses disconnect from that. the heater is now free and checked to see if water would go through it.
- on my machine this is where the blockage was, so using spanners undid the hose connections from the end - once the nut is loosened off, you can see the little brass ring fixed to the plastic hose, use flat edges of pliers to wiggle the hoses out.
my blockage was in the end of the hose, so I stripped a piece of electric cable, and gently fed it down the hose from both ends and broke up the gunk until it was free, then flushed the tube.
8 repeated the rinse and remove hoses process once the boiler unit was free, so at this point has ensured that flow was good through each component.
(the ventilate command comes up cos no water is flowing, little bits of coffee etc can get in the system and block it at various points)
9. little round flow meter at the bottom of unit twists free, and checked & cleaned this for gunk also
10. put the machine back together in the reverse order, carefully ensuring that every wire and every hose was properly connected to the same places - be careful to take lots of photos as you go if you are doing the same.
11. switched on and voila everything worked as before!
12. ran through full rinse cycle
13. make some coffee!!
seems like ventilate error is something these machines are prone to - something will be blocked. in my case the machine wasn't very old and was in good nick - about 2000 coffees and regularly descaled. if you did this and didn't find obvious block in a hose then could be a different part is blocked or broken and you'd need to source a replacement part?
so satisfying to have fixed it!!
good luck!!!

Posted on Nov 30, 2018

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You may want to give this a try:

http://www.fixya.com/support/t2675737-ventilate_shows_nothing_works


Posted on Dec 11, 2012

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Posted on Jan 02, 2017

EsWorld

Ernest R

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SOURCE: where is the flow meter in a saeco vienna machine?

The flowmeter is on the bottom of the machine follow the line that leads from the pump and you will see the flowmeter.

Posted on Jul 15, 2009

Anonymous

  • 40 Answers

SOURCE: Saeco Incanto Classic Espresso Machine Saeco

Do you get coffee? If it is just no water/steam, could be a blockge in the steam wand, or blockage in water lines. First test easy one - the steam wand. If the steam wand is o.k- then check for blockages in water lines/components ( pump, boiler, steam boiler). If you do not feel confortable with testing all the untis where water flows, contact Saeco USA Inc. to locate a Service Center near you at 800-933-7876 (toll-free), ask for customer support, or contact SAECO via e-mail at : outlet@saeco-usa.com

Posted on Jun 20, 2008

mirran

Mirko Blas

  • 515 Answers

SOURCE: saeco incanto sirius

Hi,

It can be the touch board or the "water turbine" in the machine

Posted on Jul 11, 2008

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2 Answers

How do I make ventilate message go away


  • Check to make sure there's nothing inside your flow meter.
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I have saeco incanto coffe machine and when I have turned on the machine message appears Ventilate.


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Hot water ventilate problem for Saeco INCANTO DELUXE Espresso Machine 2 signs at a time "hot water" +"ventilate" "


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Jan 27, 2013 | Saeco INCANTO DELUXE Espresso Machine

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I have a Saeco Incanto Classic and the ventilate message will not disappear, even after sending 4 full watertanks through the steam nozzle. The solution posted above does not work.



Having read the other reviews here, I was prepared for the cryptic "VENTILATE" message. (The manual refers to this procedure as "Loading the circuit", which doesn't help to clarify things.) Of course this refers to what Americans would call "priming" the machine. As mentioned in another review, there is a plastic hand pump supplied for priming, but that is only needed in the event that the electric pump fails to self-prime. All I had to do (following the quick-start instructions) was to select the Hot Water function; the internal pump quickly primed itself. i hope this helps Lee Davidian

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What does ventilate mean on my Saeco coffee machine. It will not work now.


i had this problem too once. its also could be because you have put hot water in the water tank....i had a family member do that and thats what it said....run cold water through wand and see what happens...

Nov 07, 2009 | Saeco 00034 Incanto Sirius Super Automatic...

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Saeco incanto sirius


Hi,

It can be the touch board or the "water turbine" in the machine

May 25, 2008 | Saeco 00034 Incanto Sirius Super Automatic...

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Saeco Incanto Classic Espresso Machine Saeco Coffee Machine Type SUP 021YDR Display shows Ventilate when I follow instructions and turn the Hot Water and the water knob the water is not coming through....


Do you get coffee? If it is just no water/steam, could be a blockge in the steam wand, or blockage in water lines. First test easy one - the steam wand. If the steam wand is o.k- then check for blockages in water lines/components ( pump, boiler, steam boiler). If you do not feel confortable with testing all the untis where water flows, contact Saeco USA Inc. to locate a Service Center near you at 800-933-7876 (toll-free), ask for customer support, or contact SAECO via e-mail at : outlet@saeco-usa.com

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