Hello,
You might need to clean the printhead or replace the ink cartridges. Depending on what type of paper you are using the problem could be that the printhead nozzles are dirty or have accumulated some type of contamination. To clean then remove the ink cartridges and with a lint free cloth wipe the bottom contacts of the ink cart from front to back. Then put them back in the printer and run an clean printhead by going to the Maintenance menu of the printer. That should help with the quality of the printing.
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