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Possible causes for a dead battery or it not holding charge
1. Battery has lost its ability to hold a charge (dead battery)
2. Charging system on unit has failed (battery cables, alternator, or alternator control board)
3. Stuck key on the display is causing a constant draw from the battery.
For any further troubleshooting you can contact our Technical Support Team and we would be happy to help you,
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If this unit has not been used for that period of time then the 6v batt has died ans needs replacing call National Gym Parts @ 1-800-496-7278 to order part# LC001.5
HERE IS THE PROCEDURE TO REPLACE THE BATT:
Tilt the bike on its side, remove mounting screws securing the battery to the bracket. Remove the battery just enough to access and disconnect the black (neg) wire from the (-) terminal and the red (pos) wire form the (+) terminal. Replace battery and reverse procedure when installing battery
sounds like the keypad is not functioning since this is one of their older model I recommend call Life fitness and see if parts are available their # is 1-800-351-3737 they will probably will ask for a s#
Hi
We had exactly the same thing. If you take the covers off you will find a black battery pack in the bottom. It is about the same size as a cordless drill battery. We got a replacement from Maplins - cost about £10. It works perfectly now.
The problem might be the gearbox. I know because I have the same problem.
Keys fitness is out of business, but "The Treadmill Doctor" has purchased the inventory of parts for the bikes. They will help you troubleshoot, and have parts available if you need them. The number is 1-888-340-0482. Or, you can go to treadmilldoctor.com.
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