Hello, my HP C4280 all in one printer will print and copy, but when I try to scan it says in the little window on the printer "USB not connected". I do not understand how this is possible when it will print documents. Please help, thanks in advance.
I don't think there is a new driver, but if you reload the software/driver it might work. it did for me.
Installing the driver software again on your pc will fix this problem.
Get new drivers first folk..
www.hp.com
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Hello, my HP C4280 all in one printer will print and copy, but when I try to scan it says in the little window on the printer "USB not connected". I do not understand how this is possible when it will print documents. Please help, thanks in advance.
I have the same problem and I just got the printer and computer at the same time... they are both new
Welli had the same problem also on this particular printer so i went to the hewitt packard website read what he had posted for the tupe of error and then looked for my printer in the control panel under scanners and printers so it was listed showed everything no conflict or nothing so what i had to do to scan was go to the hewitt pacard software on the desktop and i pressed scan on the page and it ask me what type of scan and alot of othere so to scan the usb cable has to be tight no dentss or anything on it and make sure the computer can reconize it when printing or scanning and after you have done all that if it continues there is a hot fix at the microsoft software you can download for it and then after you have done all that and it still presists hp said take it back for a new one because the scanner is faulty that was the last step so no i can scan and all i had the tool bar say usb not conected also so this is how i fixed it hewitt packard .com
i have a mac and it prints fine on the HP C4280 printer but the scanning option does not work since i get the "usb not connected" message.
in case when i want to scan i got message that the USB is not connected
I too cannot scan but can do both print and copy. I have connected the usb to both lap top and computer and still get same answer....USB Not connected
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