We have a Avaya Partner 18D phone system. When someone calls into a certain extension the message says it can not except messages now because the mailbox if full. This is an error. The mailbox tells us it is empty. Any ideas?

To program a Caller ID Name Display button using remote administration on Partner ACS Release 3 or later systems:

1. In the Partner ACS R3 System window, select Extensions. The Extensions window appears.
2. Select the extension you want to program. The Individual Extension Parameters window appears for the selected extension.
3. Select the Button Programming button. The Button Programming window appears for the selected extension.
4. Optional - For new systems where no download is available: From the Phone Model box, select the arrow and choose Partner-34D, Partner-18D, Partner-18 Non-display, Partner/MLS-6 Non-display, MLC-6 Cordless, MLS-12 Non-display, MLS-12D, MLS-18D, or MLS-34D for this extension. The button layout for the type of phone you selected appears.
5. Select the button you want to program. The Partner Set Button Programming Information dialog box appears.
6. Select the Caller ID Name Display button.
7. When you are finished, select the OK button.
8. Repeat steps 5 to 7 to program other buttons for this extension.

You have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.

You dont need to the phones user guide, you need the Voicemails administrator guide.
You will need to know what voicemail you have, as there are a bunch that could be on your system.

Is it on the same line? What about when you call other extensions, is there static?

If it is a line, swap that line and another. If you have static on the same line port, then it is a port problem of the system. If it follows the dialtone, the line from the phone company is the problem.

That doesn't sound good at all. I would first try powering down the system and waiting about 15 seconds or so before powering back up. If the problem remains, the processor was some how damagedand would be best if it was looked at by your vendor.

For an extension of the Main Automated Attendant greeting when callers call in.

Which voicemail do you have? You indicated the phone model, but not the voicemail model.

The phone is forwarded.
At that phone, press feature 11, XX, XX

Where the XX's are is that extension number. So if it was extension 12:



Feature 11, 12, 12

You will have to call in a pro. We can not put the master passwords on the open internet.

You can not do phone system programming from anything EXCEPT Extensions 10 or 11.

http://www.telemanuals.com/forum/index.php?topic=2.0

Oops, the PC card version :-) Try 0# By default the password is 1234

Carl