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Posted on Feb 15, 2010
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Jetted bath tub has stopped working. Motor hums

Jetted bath tub has stopped working. Motor hums but no water comes out. Bathtub filled with water 2inches above jets. Any help would be appreciated.

  • Anonymous Mar 29, 2014

    JEtted tub that was never used. Bought from bank foreclosure. Tub was installed in 2007. Water comes in cold not hot and motor doesn't turn on.

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  • Posted on Nov 24, 2010
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I had this same problem on my tub, which uses a GE motor. I looked at the motor, and on one end (the end opposite where the water comes out) there is a hole in the middle. In that hole is the head of the shaft, which has a regular screw tip. Turning this turns the motor. I filled the tub, inserted a slotted regular screwdriver and turned it about 10 times clockwise, then 10 times counterclockwise. You should see the whole motor turn. Doing this loosened it up, and then it started.

Once it started, all kinds or residue came out, which was probably why it had stopped working. I hadn't used it for a while.

After getting it running I'm going to run some cleaning solution through it, and make sure I run it more often to prevent this in the future.

I'm not a professional, just a guy trying to fix his own tub. So take my advise with that grain of salt.

  • Anonymous Nov 24, 2010

    On second look, this didn't fix my problem, as there is now some water leaking. Did I break it? Was it already leaking? I don't know.

  • Anonymous Nov 24, 2010

    ok, last comment - it could be that my motor leaks, which would mean that it had no water which is why it wouldn't run. Turning the shaft would fill it with water, and allow it to run. Maybe the leak is the initial problem, but in any case it is now beyond doing it myself, so I'm going to call someone.

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  • Posted on Feb 15, 2010
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Look on the back of the motor there should be a shaft that you can try to turn to spin free because something inside the pump is blocking it. rate me if this is helpful.

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  • Posted on Feb 09, 2016
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Call a Professional Service they can test it.

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  • Posted on Apr 19, 2010
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I drain my jacuzzi let the air out from the pump reconnected it add water ,turn it on, motor humms jets not working and won''t heat water. anyone know what to do?

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I want to clean the jets in my tub they look mouldy

Cleaning your Tub
There are several options for cleaning the piping on a jetted bathtub.
The reason you have a residue on the bathtub surface when you are done bathing is because there is bacteria built up in the plumbing of the jetted tub. In order to remove that and reduce the amount of "yucky stuff" coming into the tub when using it, we recommend a regular usage of a jet cleaning product about once every couple of months
Here is a link at the bottom to the cleaning products I can find right now. There may be others out there that I am not aware of but I do know these products work well in all jetted bathtubs.

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If you have access to the motor, turn on the power briefly and place your hand gently on the side of the motor. Probably you will feel the vibration of the hum you are hearing, together with some heat. In locked-rotor condition, the motor draws high amperage and heats up quickly. Turn off the power.

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As you said that you recently bought the house, you may have a home-owners warranty which may cover the appliance.
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