I have a hp2009m flat monitor and hp media specialist tower, my problem is that every thing works fine until we shut them down, the tower works but the monitor says it is going into sleep mode and then the screen goes black. We have another tower that we can plug the monitor up to and it takes off and works fine. So I am thinking that I have a problem with the port that the monitor plugs into. Can I replace just that port, or how do I fix the problem?
Monitors are programmed to go to sleep when there is no input. If you shut it down on the other "tower" also it will do the same. You need to physically hit the power button on the monitor to actually shut it off.
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When I restart my computer the monitor says that it is going into sleep mode, then can't wake it up, no matter what we do.
You've said that you tried the hp monitor on a different computer and the monitor worked fine. You might try a different monitor on the HP computer to see if it is in fact the serial port on the computer. If a different monitor won't function then it is possibly the port. On a lot of motherboards, the video port is hard-mounted meaning you can't simply unplug it and plug in a new one. However, you may be able to buy an after-market video card and place it in an open PCI slot and just bypass the on-board video.But I wouldn't go that far until you've determined for sure that the problem is the port.
Are you saying that, when you shut the computer down the screen displays the message, or after you restart your computer, the monitor continues to show that it is going into sleep mode?
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