Did you download and install the Motorola USB Data / Modem drivers? If not, you will need to.
Motorola Mobile Phone USB Drivers (for
Windows®) This USB Driver is used for connecting your Motorola
Mobile Phone to a Windows® computer via a USB cable in order to charge
your phone or to access the data on your phone.
Supported
Handsets This USB Driver supports most Motorola OS, Motorola
Linux OS, Motorola iDEN, Motorola Symbian/UIQ, Motorola Windows Mobile®
and Motorola i-mode Handsets.
System Requirements
Notes
* MotoConnect is a PC application that keeps your Motorola device
drivers up-to-date. Additionally, on supported phones, MotoConnect can
launch the owner support page for your phone giving you easy access to
user guides, FAQs, tutorials, videos and more.
Go to this website and sign up to be a member. You can then download the USB drivers there.
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