Sony VAIO VGC-RB38G PC Desktop Logo
Anonymous Posted on Feb 15, 2010

Hello, I have a Sony Vaio VGC-V3M and I have just a black screen after starting it. I can hear windows loading, and I get the vaio logo, then the Windows XP logo but then blackness. I can get the Bios screen. Is it my graphics card?

  • Anonymous Feb 20, 2010

    Thanks, that's exactly what I did. I went into safe mode and straight into device manager and reinstalled the graphics drivers and bingo! Good as new. So thanks very much.

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  • Master 644 Answers
  • Posted on Feb 19, 2010
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If you can see the windows logo and get into the bios then it is not the graphics card.

Most likely cause is the os itself, just after post press F8 repeatetly until you have the boot mode page open and choose safe mode, in safe mode do a system restore, goto start bar, programs, accessories, system tools and system restore, and start from a resent restore point. This can can take a while, so be patient and let the computer restore itself until you have the windows screen up.

If the restore dosent work, goto safe mode again, right click on my computer goto properties and enter device manager, in there under display adapters click on the plus sign and uninstall the graphics card, reboot. hope this helps post back if need farther help.

Testimonial: "You were absolutely right, although I had already worked it out. I booted into safe mode, then went straight into devices and reinstalled the driver "

  • Anonymous Feb 20, 2010

    Dont forget to vote

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Click the "Start" icon in the lower-left corner of the screen and click "All Programs." Click "VAIO Care" then click "VAIO Care" again. The VAIO Care program will open.


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Remove the final recovery disc and click "Restart" when a message appears on the screen informing you that the recovery is complete.


The computer will boot up to the Windows 7 setup screen where you can begin personalizing your operating system

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