Question about HP LaserJet 3050 All-In-One Printer

Open Question

HP fax error code 252 Telephone line conditions were too poor to receive a fax. All the solutions I found suggested to reset speed to lower speed which I already done but still failed to receive the fax. If the line is persistently poor, who should fix it. The telephone line provider??? Pls help and thank u for any assistance

Posted by on

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad
IB4G2008
  • 3587 Answers

SOURCE: Communication error

keep the window closed ok? that's more along the lines of the phone issues, than the fax machine itself..there are many ways to outwit the phone tree issues, but each number would need to be encoded directly.

solution?

get a dedicated inexpensive fax machine, or use efax.com

Posted on Apr 26, 2008

Ad
  • 1894 Answers

SOURCE: fails to receive fax

i think this can be a problem in your FAX unit alone.

may be due to some disturbances in line

Posted on Jun 10, 2008

rakeshpramod
  • 234 Answers

SOURCE: sending and receiving faxes

We really appriciate you seeking assistance with FIXYA, as your HP All-In-One Printer is a brand new one you could have calld Hewellet Packard for free assistance as you are entitled for the same for a Years time.

First Try the steps mentioned bellow

Unplug the power cord from the All-In-One as well as the power outlet when there is still power in the All-In-One. and wait for atleast 1Min
Plug the power cord directly to a wall outlet without surg protector. (if possible connect it to a different power outlet)
Before connecting the power cord to the All-In-One press and hold the # and no 6 button and then insert the power cord, do not release the keys
until you see a message a reset (if the screen goes blank then release the keys and turn the power on)

Then check and see

If it does not work try the steps mentioned bellow:

If you have a shared fax line it is import to have a Distinctive Ring Pattern which will differenciate the type of ring patter to recieve voice calls and Fax message. ( If not call your
Telephone service for a distinctive ring pattern)
All You need to do is get a distinctive ring pattern from your telephone service provider and setup your fax machine as per the ring pattern provided by your service provider.

All you need to do is set your rings to answer in youe phone to Rings 4 in your Phone.

Then in the All-In-One Go to menu / Setup> Press the right arrow key and locate basic fax setup> Press Ok and set the Ring Pattern to Number 5 or 6> Press Ok and cancell to come to the main menu
Then in the All-In-One Go to menu / Setup> Press the right arrow key and locate Advance Fax Setup> Locate Distinctive ring pattern and set it to the ring pattern which your Telephone service provider has alloted i.e Single Ring, Double Ring or or Triple Ring (Whichever is applicable)> Nd press Ok and cancell to come to the main menu.

Then you will be able to receive fax message voice cals and voicemail without any interuption.

Good Luck

Posted on Oct 18, 2008

SOURCE: Unable to use Fax machine with cable company telephone.

You don't have the cable plugged into the "telephone" jack instead of the "line" jack on the machine do you?

Posted on Mar 13, 2009

  • 14 Answers

SOURCE: HP Laserjet 3055, can't rec faxes

From the service manual:

The user of the remote machine has pressed the Stop button on that machine, which caused the session to be prematurely terminated.
-Or-
The remote fax machine identified a feature incompatibility between the two machines and has terminated the session. For example, the product tried to initiate polling, but the remote machine did not support this mode of operation."

With this recommended fix:

"1. Confirm that the remote user is not inadvertently attempting a poll transmission from the product, instead of transmitting to the product. This mode of operation must be specially configured on the product. If poll transmission from the product is the appropriate mode of operation, confirm that the product has been configured for this operation.
2. Reconfigure the local fax machine to use different configuration settings, change the ECM setting to the opposite of the current setting, or select a slower reception speed."

My vote: it's a feature incompatibility and I would go for solution #2 first.

If thisd is happening with every fax to every number, there is a chance it is part of known problem with this model. I have had to change out the formatter board on several 305x printers the l;asty couple of months, and all of them were covered by HP's warranty or a tech bulletin. If the problem persists after trying the adjustement above, call HP tech support (1-800-HP-INVENT) and convince them that they need to get it fixed. The formatter is easy to replace: pop off the left cover and remove 4 screws and a lot of cables, so unless they ask you to take it to an HP ASP, you should be able to fix it yourself.

Posted on Jul 01, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

What's error 345 with HPOfficejet j5780 all in one while faxing?


Hello,

error 345 while faxing is related to Communication error. This error is not related to printer hardware issue.
Below are the possibilities ....
  1. The remote machine failed to respond to a fax command from the local machine because the connection was interrupted.
  2. The remote machine failed to respond to a fax command from the local machine because the connection was interrupted.
  3. The remote user pressed the Stop key while the reception was in progress.

    The suggested solution would be as follows....
  • Retryt the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
  • Disable ECM. Errors might still occur, and might result in a degraded image quality on the received page. However, the ability to send the entire document will be improved.
  • Try sending at a lower transmission speed.

Jun 02, 2014 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

Error 322 How to fix it?




There was a communication error with the receiving fax machine due to poor telephone line conditions.
Solution
  • Set the receiving machine to receive at a slower transmission speed
  • If the session fails after sending several pages of a large document, resend the document as several smaller documents.
  • Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.

Oct 15, 2013 | HP Officejet 7210 All-In-One InkJet...

2 Answers

Err code 322 every time ces up on my HP 6600 print scan web copy n faxachine .


Video might not help but 322 is an error with the receiving fax machine due to poor telephone line conditions. Solution is to set the receiving machine to receive at a slower transmission speed if it still fais resend the documents in smaller sizes. Hope this helps

Apr 16, 2013 | Office Equipment & Supplies

1 Answer

I have an HP 8500A printer/scanner/fax. Everything works but the fax. I can receive but I can't fax out. I get error 348, 321 & 358.


Hello and Welcome to FixYa!

Sir/Ma'am these error are basically due the Communication error of Receiving/Remote Machines. But each error shows different meaning.If during fax you receive the Error 348 then it may be because of several reasons like:-
  1. The remote machine failed to respond to a fax command from the local machine because the connection was interrupted. These errors can occur if the phone lines in the area to be faxed are old or there is noise,Other reasons can include power outages and other power-related problems.
  2. When The call-waiting service can cause this error or the remote user pressed the Stop key while the reception was in progress.
You can solve the Error 348 by the following
  • Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
  • Disable ECM. Errors might still occur, and might result in a degraded image quality on the received page. However, the ability to send the entire document will be improved.
  • Try sending at a lower transmission speed.
If during fax you receive the Error 321 then it is because of:-
  1. There was a communication error with the receiving fax machine due to poor telephone line conditions.

You can solve the Error 321 by the following:-
  • Set the receiving machine to receive at a slower transmission speed
  • If the session fails after sending several pages of a large document, resend the document as several smaller documents.
  • Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.

If during fax you receive the Error 358 then it is because of:-
  • The remote user pressed the Stop key, causing the session to be terminated.
  • The remote machine encountered a system problem such as no paper or a paper jam. This prevented the fax from receiving any more pages, and caused it to terminate the session prematurely.
  • The call-waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line.
  • The remote machine encountered an incompatible feature causing it to terminate the session.

You can solve the Error 358 by the following:-
  • Configure the remote machine for document reception by clearing any paper jams, loading sufficient paper, and clearing any other error messages.
  • Configure the local fax machine to use a slower reception speed.
  • Enable or disable the ECM setting.

I hope this solution helps you and you have clear picture in your mind.

Let me know if you have any confusion in your mind


Sir/Ma'am, Your Rating as Five Stars for this solution and Words of appreciation as Feedback for me will be really esteemed
Thank You for taking my service

Concerned: Muhammad Uzair Team : FixYa

Dec 05, 2011 | HP Photosmart 2710 All-In-One InkJet...

1 Answer

I'm getting an error 244 or 223 when receiving a fax. the fax only partially prints out


Error 244:

Definitions
  • The user of the remote machine pressed the Stop key, causing the session to be prematurely terminated.
  • The remote fax machine determined that there was a feature incompatibility between the two machines and terminated the session. For example, the local machine wanted to initiate polling, but the remote machine did not support this mode of operation.


Solutions
  • Make sure that the remote machine can accept and use polling.
  • Select a slower reception speed.
Error 223:
Definition

The local machine was unable to receive an entire page even after multiple attempts to receive the parts of the page that contain errors. This situation is usually due to extremely poor line conditions.

Solutions
  • Try to receive the fax at a different time when telephone line conditions have improved
  • Select a slower reception speed.

Mar 05, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

I need assistance with fax error codes # 322 and # 358. What do they mean?


Error code 322- There was a communication error with the receiving fax machine due to poor telephone line conditions.
Solution
Set the receiving machine to receive at a slower transmission speed
If the session fails after sending several pages of a large document, resend the document as several smaller documents.
Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Error code 358--
The remote user pressed the Stop key,
The remote machine encountered a system problem such as no paper or a paper jam.
Try
Configure the local fax machine to use a slower reception speed.
Disable ECM mode on your machine.
Try sending a fax to another location.

Mar 03, 2010 | HP Officejet Pro L7680 All-In-One Printer

2 Answers

Comm error 252


Hi,

The comm error 252 occurs due to,

  • Telephone line conditions were too poor to receive a fax.
This error can be rectified by

  1. Reattempt the fax reception at a later time when line conditions may have improved.
  2. Configure the machine to start reception at a lower speed.
  3. If the local machine successfully received several pages of a larger document, ask the remote user to transmit the document in several smaller parts.
ENJOY! RATE THIS SOLUTION

RNJ VINOD KUMAR

Jul 15, 2009 | HP LaserJet 3050 All-In-One Printer

1 Answer

Receiving error 388. Can receive faxes but won't connect with other fax machines when trying to send


Hi,

The reason for the error code:
4e5e48b.jpg Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Please Click here and follow the instructions to resolve the issue.

May 21, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Fax problem


what type of fax is it? HP, Canon, brother etc?

HP error code 252 means.. . 252 Telephone line conditions were too poor to receive a fax.

*Reattempt the fax reception at a later time when line conditions may have improved.

*Configure the machine to start reception at a lower speed. *If the local machine received several pages of a larger document successfully, ask the remote user to transmit the document in several smaller parts.

Dec 01, 2008 | HP Officejet 6310 All-In-One InkJet...

Not finding what you are looking for?
HP LaserJet 3050 All-In-One Printer Logo

Related Topics:

430 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Clive
Clive

Level 3 Expert

4345 Answers

Thomas F. Schneider

Level 3 Expert

2715 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18429 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...