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Posted on Feb 25, 2008

Downloaded Songs My Issue is I Downloaded 12 songs from www.spiralfrog.com and after i played them once i got : ASI Warning! License not Avalible File Name: please email me at [email protected] with a solution

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Qaz Wiz

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  • Contributor 23 Answers
  • Posted on Feb 25, 2008
Qaz Wiz
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Joined: Feb 25, 2008
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Read licenses carefully before you pay for any downloads

FROM SPIRALFROG FAQ's:

Please remember that our music files only play if you continue to renew your monthly membership at SpiralFrog. If you renew every 30 days, all the music you download from SpiralFrog is good to go – however, you need to sync your portable devices every month as well in order to update the licenses on the songs you’ve transferred so they’ll play as well.

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0helpful
1answer

I have a Sony MP3 Player Walkman NW-E005F. I am getting a message displayed on the walkman: 'DRM Error' that is preventing many songs from being played. Can I have some assistance please!

It means the Digital Rights to the song have expired.

From Sony's site:
"This issue may occur if the license for the track you are trying to play has expired on the device. If you currently subscribe to a music subscription service, connect the device and sign into the account to refresh your license to allow for playback. You may need to do this once during each billing period to listen to the subscription music you have transferred. If you are no longer a subscriber to the service where you downloaded the file from, you can delete the song from your portable player to prevent this error from occurring each time you try to play the song back."
1helpful
1answer

Cannot play says please connect to compliant software and update license information

Hi,

This issue may occur if the license for the track you are trying to play has expired on the device. If you currently subscribe to a music subscription service, connect the device and sign into the account to refresh your license to allow for playback. You may need to do this once during each billing period to listen to the subscription music you have transferred. If you are no longer a subscriber to the service where you downloaded the file from, you can delete the song from your portable player to prevent this error from occurring each time you try to play the song back.
If the issue happens with all the songs in the Player, format the Player and transfer the songs again using the Software or by dragging using the Windows Explorer.

Thanks for using FixYa.
2helpful
1answer

My samsung yp-t9j wont play my downloaded songs

If you put songs on there from sites like spiralfrog.com or napster.com they are protected by licenses,they expire on your player causes you to have to deleted the licensed songs from your player and put them bac on.If you dont want this to happen again you have to find unprotected versions of your songs. try rapidlibrary.com.
0helpful
1answer

Not working

The license on the songs has expired, and that's the problem with DRM-protected WMA's. You will need to renew the license through the music service from which you downloaded the songs. If your subscription has lapsed, you will need to renew it. Then, you'll have to delete the songs on your Walkman, and reload them once you have updated the license.

If you only download and transfer files in mp3 format you will never have this problem, and you can keep the songs forever.

-Tha Mp3 Doctor
0helpful
1answer

I can't listen to my SpiralFrog music!!!

That's the problem with DRM licensing. Do yourself a favor - only download mp3 format songs to the player, and you will never have this problem. If you want to use SpiralFrog, delete all songs that are on your mp3 player now, make sure your spiral frog sub allows transfer rights, and reload the songs.
0helpful
1answer

Shaker wont play songs

The songs that you are trying to download may not have the right DRM license - get the premium version of your music service subscription to get the correct license (or go to the license tab under the song properties, and click acquire license).
0helpful
2answers

My creative zen sleek won't play mp3's downloaded from spiralfrog.com

Apple and Microsoft have not given them permission to use the files on their device yet. Most music services use DRM-encryption now, but not all DRM-encryption methods are equal. Spiralfrog is allowed to operate because they seek the explicit permission of music companies, mp3 player providers, etc.
0helpful
1answer

CANT LOAD ONTO MY MP3 PLAYER

RCA TH1100 series - won't play/display all songs:
There are two possibilities - corrupt DB or songs in wrong format.
If it is a corrupt DB, then go to RCA's website for the latest firmware upgrade.
http://support.rcaaudiovideo.com/downloads.aspx?product=25
Make sure the songs are in the correct format. Make sure the songs are not AAC, WAV, streaming, or some other non-supported format
Mp3 players are more complicated than ever. This player may only accept DRM-encrypted WMA files. I would first check the songs that you have downloaded to make sure they did not have "temporary" licenses with a fixed end date. You can do this by right clicking on an individual song, clicking on properties, and selecting the "license," "digital rights mgmt" or "media usage rights" tab - the wording varies by configuration. It will give you info on the license. If the song says that it has no license, it will not work with this player. One remedy is to use mp3 converter software to convert all of those wma files to Mp3's - I don't know of any free ones, but you can certainly look for free Mp3 Converters. Another remedy on unlicensed songs is to hit the "acquire license" link in the license tab, if one exists.
-Tha Mp3 Doctor
3helpful
2answers

Philips Gogear 1GB - File format not supported

There are a few different possibilities.

1)Your subscription to your digital music service such as Napster, etc has expired. Sorry - unless you renew your subscription, you will not be able to play these songs again.
2) Your songs have DRM-encryption on them. To check and see, right click on an individual song name in Windows Media Player, and click on "License" or "Digital Rights"; if the affected songs have DRM encryption, then get DRM-removal software.
3) Your songs do NOT have DRM-encryption on them. In this instance, follow the procedure for item#2, except click on the link in the License or digital Rights tab that says "acquire license" (make sure you are connected to the internet first).
0helpful
1answer

MyMusix PD-6030 mp3 player will only play like 1/4 of the songs i put on it. Why is That???

As for deleting -
If you are using Windows Media Player 11, go to the sync tab and make sure it is displaying only the files on your Mp3 player, and not every file stored on your Computer's hard drive. Click once on a song you want to delete, and then hit the delete button on your computer's keyboard.

If you're not using Windows Media Player 11, then read pp. 17-20 of your user's manual, available at www.mymusix.com

As for why songs won't all play-
Make sure the songs are in the correct format. Make sure the songs are not AAC, WAV, streaming, or some other non-supported format

Mp3 players are more complicated than ever. This player may only accept DRM-encrypted WMA files. I would first check the songs that you have downloaded to make sure they did not have "temporary" licenses with a fixed end date. You can do this by right clicking on an individual song, clicking on properties, and selecting the "license," "digital rights mgmt" or "media usage rights" tab - the wording varies by configuration. It will give you info on the license. If the song says that it has no license, it will not work with this player. One remedy is to use mp3 converter software to convert all of those wma files to Mp3's - I don't know of any free ones, but you can certainly look for free Mp3 Converters. Another remedy on unlicensed songs is to hit the "acquire license" link in the license tab, if one exists.

-Tha Mp3 Doctor
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