KitchenAid KSM90 Ultra Power Series Stand Mixer Logo

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Posted on Jul 15, 2017
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Beater hitting bowl. Very wobbly, won't stand still when

I have loved my mixer for about 9 years now, and recently it fell off the counter (thanks to a 2 yr. old!) It still works, but the beater now hits the bottom of the bowl when mixing. It wobbles all over the place, and actually walks around the counter top. I have tried adjusting the screw to change where the beater hits the bowl, but nothing seems to change. Is this fixable?! I was hoping this would last me a bit longer!

1 Answer

Ross Keen

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  • KitchenAid Master 1,365 Answers
  • Posted on Jul 25, 2017
Ross Keen
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Joined: Jun 20, 2007
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More likely the pedestal base is bent. Your local service agent has probably seen it before and should be able to bend it back flat again. It's a brutal process with a heavy soft hammer that you probably won't want to see.

5 Related Answers

Anonymous

  • 145 Answers
  • Posted on Jul 08, 2009

SOURCE: professional 600 - makes loud noise when

Several things:

The Professional 600 has a metal gear housing with a metal gearing. Because of this, the Professional 600 will generally run louder than other stand mixers that may have a nylon/metal mesh gearing.

How long is the bread dough being mixed for? Kitchenaid stand mixers must be used on speed 2 for bread doughs, using the spiral shaped dough hook, and mixing for no longer than 7 minutes.

If the flat beater is getting caught on the bottom of the bowl, pleasure assure the bowl is being seated correctly. You will place the bowl on the mixer arms on the left and right hand side. You will also want to take your fingers along the back of the bowl, where it butts up against the base of the mixer, and press downward. You will hear an audible click as the bowl falls into a spring latch and allows the bowl to sit flush and secure. If this is not being done, the flat beater may strike the bottom of the bowl.

If this was not the cause of the problem, please consult your Use and Care Guide about the beater to bowl adjustment. This is an easy adjustment made with a flat head screwdriver that can quickly correct the problem of a flat beater hitting the bottom of the bowl.

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Anonymous

  • 363 Answers
  • Posted on Jul 28, 2009

SOURCE: beater too low-will not lock

I would check the bottom of the beater blades to see if they are out of shape.,or is the base of the mixer raised somehow to cause this problem

Anonymous

  • 143 Answers
  • Posted on Oct 12, 2009

SOURCE: My wife's kitchenaid classic 250 watt mixer wobbles on the base

It sounds like your mixer likes to take a beating, ive never dropped one and for good reason, they weigh quite a bit. first check to see if all the rubber legs on the bottom are still there. if they are the only possible solution to fix it after being bent or warped is to either re-shape the part using a tool strong enough to do the job, or to replace the parts needed. the hinge pin part number is 16910. is the base is bent the part number is 240151-1. If the lower portion of the mixer itself is bent or warped this is a serious problem and will require you to dissassemble the entire unit. part number for the lower gearcase is 240350-4 Please not that all the parts list are white in colour. hope this helps.

Thanks

Anonymous

  • 235 Answers
  • Posted on Nov 28, 2009

SOURCE: Beater rubs bottom of mixing bowl.

JOE:You don’t say if you have a ‘tilt-head’or a ‘bowl-lift' mixer, but you can easily download a PDF version of your Owners Manual from the KA website (http://www.kitchenaid.com/flash.cmd?/#/page/home).Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number (in your case, use KSM90P)and select the last file listed that appear under Owners Manuals:KSM90PSWW0.pdf (2930.74 KB)and save that file to your PC.You’ll need to have Adobe Reader to be able to open it. Turn to Page 11 and you will find the instructions for adjusting the mixer head height.I have extracted the instructions below:
Beater to Bowl Clearance
Your mixer is adjusted at the factory so that the flat beaterjust clears the bottom of the bowl. If for any reason, the flat beater hits thebottom of the bowl or is too far away from the bowl, clearance

Tilt-Head models
• Unplug mixer.
• Lift motor head.
1aa320c.jpg
• Turn screw (A) SLIGHTLY counter clockwise (left) to raise flat beater or clockwise (right) to lower flat beater.
• Make adjustment with flat beater, so it just clears surface of bowl.
If you over adjust the screw, the bowl lock lever may not lock into place.


Bowl-Lift models
• Unplug mixer.
• Place bowl lift handle in down position.
9d33ad0.jpg
• Turn screw (B) SLIGHTLY counter clockwise (left) to raise flat beater and clockwise (right) to lower flat beater.
•Make adjustments with flat beater, so it just clears surface of bowl.

I hope this helps! –Howard, Burke, VA
If this solution has helped you, please rate it, thanks!.hslincoln

Testimonial: "Thanks to this answer, I was able to fix the problem in about five minutes. I am very grateful. Joe McCutchen"

Anonymous

  • 4 Answers
  • Posted on Jan 03, 2010

SOURCE: kitchenaid mixer makes a lot of noise. The beater

Hi - I've been searching for general info on KitchenAid stand mixers and ran across this so I'm throwing my $.02 in... Since KA stand mixer bases are essentially made of cast metal parts, there is a very slim chance that there is a lateral misalignment (side-side) unless it got dropped...eek! Sounds like a head height adjustment issue. Check out this from KitchenAid Conversations:

http://forum.kitchenaid.com/forums/topic.asp?TOPIC_ID=3032

Good luck.

DZII

Testimonial: "Thank you for your post. I will check out the suggestionsl"

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Wobbling on inside of mixer when beater is rotating

If the beaters are hitting the bottom of the bowl, try adjusting the upper-head stop-screw located near the top of the lower stand--it determines how far the head drops down and therefore, the height of the beaters above the bowl bottom. Hope this helps!
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The paddle on my mixer runs too low and hits the bottom of the bowl. any ideas?

Hi ERIN. This should be pretty easy to do by yourself. The instructions for adjusting your beater to bowl clearance is in your Owners Manual. If you don’t have the original manual you can easily download a PDF version of your Owners Manual from the KA website: (http://www.kitchenaid.com/flash.cmd?/#/page/home).
Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number, in your case K$45SSW and select the file listed for your model that appears under Owners Manuals (2): K45SSWH-0.pdf (2730.37 KB) and save that file to your PC. Turn to Page 13 and you will find the instructions for adjusting the mixer head height. I have extracted the instructions below:
Beater to Bowl Clearance
Your mixer is adjusted at the factory so that the flat beater just clears the bottom of the bowl. If for any reason, the flat beater hits the bottom of the bowl or is too far away from the bowl, clearance

Tilt-Head models
• Unplug mixer.
• Lift motor head.
3898bd2.jpg
• Turn screw (A) SLIGHTLY counter clockwise (left) to raise flat beater or clockwise (right) to lower flat beater.
• Make adjustment with flat beater, so it just clears surface of bowl.
If you over adjust the screw, the bowl lock lever may not lock into place.

I hope this helps! – Howard, Burke, VA
If this solution has helped you, please rate it, thanks! - hslincoln
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I need to raise the head of the mixer. The wire whip is hitting hard the button

Hi LEDAVETTORI, you don’t provide the model number or say if you have a ‘tilt-head’ or a ‘bowl-lift' mixer, which would helpful, but you can easily download a PDF version of your Owners Manual from the KA website at: (http://www.kitchenaid.com/flash.cmd?/#/page/home).
Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number and select a file listed under Owners Manuals and save that file to your PC. You’ll need to have Adobe Reader to be able to open it. Turn to Page 11 and you will find the instructions for adjusting the mixer head height. I have extracted the instructions below:
Beater to Bowl Clearance
Your mixer is adjusted at the factory so that the flat beater just clears the bottom of the bowl. If for any reason, the flat beater hits the bottom of the bowl or is too far away from the bowl, clearance.
Tilt-Head models
• Unplug mixer.
• Lift motor head.
08bb991.jpg
• Turn screw (A) SLIGHTLY counter clockwise (left) to raise flat beater or clockwise (right) to lower flat beater.
• Make adjustment with flat beater, so it just clears surface of bowl.
If you over adjust the screw, the bowl lock lever may not lock into place.

Bowl-Lift models
• Unplug mixer.
• Place bowl lift handle in down position.
d18b37a.jpg
• Turn screw (B) SLIGHTLY counter clockwise (left) to raise flat beater and clockwise (right) to lower flat beater. •Make adjustments with flat beater, so it just clears surface of bowl.
If you find the adjustment screw missing, you’ll need to replace it. But now you’ll need
I hope this helps! –Howard, Burke, VA
If this solution has helped you, please rate it, thanks! - hslincoln
Dec 18, 2009 • Food Mixers
2helpful
1answer

Can you lengthen the beater by loosing a screw?

Hi, KLOEHR, your beater will not lengthen by losing a screw. However, if you lost your Beater to Bowl Clearance adjustment screw, then it might appear that your beater had ‘grown’ because now the beater may be touching the bottom of your mixing bowl, where previously it had not. Simply said, the beater didn’t grow the mixer head drooped.
You don’t say if you have a ‘tilt-head’ or a ‘bowl-lift' mixer, but you can easily download a PDF version of your Owners Manual from the KA website at: (http://www.kitchenaid.com/flash.cmd?/#/page/home).
Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number (in your case, use KSM5PS)and select the last file listed that appear under Owners Manuals: KSM5PSWW0.pdf (2930.74 KB) and save that file to your PC. You’ll need to have Adobe Reader to be able to open it. Turn to Page 11 and you will find the instructions for adjusting the mixer head height. I have extracted the instructions below:
Beater to Bowl Clearance
Your mixer is adjusted at the factory so that the flat beater just clears the bottom of the bowl. If for any reason, the flat beater hits the bottom of the bowl or is too far away from the bowl, clearance.

Tilt-Head models
• Unplug mixer.
• Lift motor head.
0815c25.jpg
• Turn screw (A) SLIGHTLY counter clockwise (left) to raise flat beater or clockwise (right) to lower flat beater.
• Make adjustment with flat beater, so it just clears surface of bowl.
If you over adjust the screw, the bowl lock lever may not lock into place.

Bowl-Lift models
• Unplug mixer.
• Place bowl lift handle in down position.
24b5d86.jpg
• Turn screw (B) SLIGHTLY counter clockwise (left) to raise flat beater and clockwise (right) to lower flat beater.
•Make adjustments with flat beater, so it just clears surface of bowl.

If you find the adjustment screw missing, you’ll need to replace it. But now you’ll need
I hope this helps! –Howard, Burke, VA
If this solution has helped you, please rate it, thanks! - hslincoln
2helpful
1answer

I have a kitchenaid stand mixer & the top is wobbly & hangs lower than it should & the plastic coating on the beater is starting to come off. How can I fix this?

Hi TH1754, you don?t mention your KA mixer model, but you can easily download a PDF version of your Owners Manual from the KA website: (http://www.kitchenaid.com/flash.cmd?/#/page/home). Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number (for this example, I?ve used a KSM90P mixer) and select the last file listed that appears under Owners Manuals: KSM90PSWW0.pdf (2930.74 KB) and save that file to your PC. You?ll need to have Adobe Reader to be able to open it. Turn to Page 11 and you will find the instructions for adjusting the mixer head height. I have extracted the instructions below: Beater to Bowl Clearance Your mixer is adjusted at the factory so that the flat beater just clears the bottom of the bowl. If for any reason, the flat beater hits the bottom of the bowl or is too far away from the bowl, clearance Tilt-Head models ? Unplug mixer. ? Lift motor head. ? Turn screw (A) SLIGHTLY counter clockwise (left) to raise flat beater or clockwise (right) to lower flat beater. ? Make adjustment with flat beater, so it just clears surface of bowl. If you over adjust the screw, the bowl lock lever may not lock into place. I hope this helps! ?Howard, Burke, VA If this solution has helped you, please rate it, thanks! - hslincoln
2helpful
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VLCMM: You don’t say if you have a ‘tilt-head’or a ‘bowl-lift' mixer, but you can easily download a PDF version of yourOwners Manual from the KA website (http://www.kitchenaid.com/flash.cmd?/#/page/home). Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number (in your case, use KSM90P)and select the last file listed that appear under Owners Manuals: KSM90PSWW0.pdf (2930.74 KB)and save that file to your PC. You’llneed to have Adobe Reader to be able to open it. Turn to Page 11 and you will find theinstructions for adjusting the mixer head height. I have extracted the instructions below:
Beater to Bowl Clearance
Your mixer is adjusted at the factory so that the flat beaterjust clears the bottom of the bowl. If for any reason, the flat beater hits thebottom of the bowl or is too far away from the bowl, clearance

Tilt-Head models
• Unplug mixer.
• Lift motor head.
1aa320c.jpg
• Turn screw (A) SLIGHTLY counter clockwise (left) to raise flat beater or clockwise (right) to lower flat beater.
• Make adjustment with flat beater, so it just clears surface ofbowl.
If you over adjust the screw, the bowl lock lever may not lockinto place.


Bowl-Lift models
• Unplug mixer.
• Place bowl lift handle in down position.
9d33ad0.jpg
• Turn screw (B) SLIGHTLY counter clockwise (left) to raise flatbeater and clockwise (right) to lower flat beater.
•Make adjustments with flat beater, so it just clears surface ofbowl.

I hope this helps! –Howard, Burke, VA
If this solution has helped you, please rate it, thanks!. hslincoln
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I would check the bottom of the beater blades to see if they are out of shape.,or is the base of the mixer raised somehow to cause this problem
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Hi. Your mixer should still be under warranty. Call Kitchenaid Customer Service and tell them your story. If you tell them that you tried to fix it by spreading the arms, your warranty will be deemed void. Kitchenaid is usually very good at replacing under warranty. If you found this solution helpfull, pleas rate it Good luck! ricardok45
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KitchenAid wobbles when mixing

The "wobbling" sounds like an issue of beater to bowl adjustment, which can come out of alignment naturally over time and with use of the machine.

If the flat beater is striking the bottom of your bowl, this may cause the locking mechanism to loosen and may cause the mixing head to "bounce" during use.

Your Use and Care Guide will cover the "beater to bowl adjustment," which you can do at home in a few minutes with a flathead screwdriver.

Also, leaking of oil in a stand mixer is not necessarily indicative of a large problem.

Kitchenaid stand mixers are overpacked with oil to last the lifetime of the motor. If the motor sits idle for some time (is not used), the oil may begin to drip from the gears and settle. Oil leakage may primarily be seen from around the beater shaft or planetary action.

A stand mixer can lose up to a 1/4 cup of oil before it needs to be serviced.

It is recommended to run the mixer on speed 10 for 2 minutes in order to redistribute oil back into the motor. In order to prevent future occurences, this is recommended to be done every 3 weeks if mixer is not being used.
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This may have a simple solution: This sounds like an issue of beater to bowl adjustment, which can come out of alignment naturally over time and with use of the machine.

If the flat beater is striking the bottom of your bowl, this may cause the locking mechanism to loosen and may cause the mixing head to "bounce" during use.

Your Use and Care Guide will cover the "beater to bowl adjustment," which you can do at home in a few minutes with a flathead screwdriver.
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