Cooktop is locked out on digital kenmore unit, already tried cutting circuit breaker and waiting 5 minutes, that unlocked the oven but not the cooktop

Hello Anne,

Even with your model number I was unable to get a good description of your control board (or part availability)... or manufacturer (seems to point ti induction cooktops)... Sorry.

Your question peeked my curiosity because I had no idea there was a lock... The instructions say to "hold/press" the button/icon down for 5 seconds and the cooktop/oven should UNLOCK...

We are LOOKING for a symbol of an UN-LOCKED Padlock.

The instructions go on further to say... if this does not unlock
your appliance you need to have a service technician look at your CONTROL BOARD.

Hoping for a reset... READ THE MANUAL (failing that)...

I would recommend FIRST (before total capitulation)... trying to find the associated CIRCUIT BREAKER and shutting off the power... for at least a minute.

If that action does not provoke more cooperative behavior from your cook top INCREASE the time intervals (some better appliances use pretty good capacitors for holding memory settings... while others use terrible caps... (one of the biggest reasons for circuit board failures)).

In ANY CASE... I would try many more things like hunting up parts or online videos before inviting the Samsonite Gorilla to take one of my appliances apart (again).

Hoping the 5 seconds works for you!

The Fault Code/s will show up in the appliance Display
F0 - No Alarm Signal
Replace Main Electronic Control
F1 - Door will not Lock
Check door lock. Is Door Lock Getting Power
F2 - Door will not Un-Lock
Check door lock. Is Door Lock Getting Power Supply? Check Control Thermostat
F3 - Self Test Error
Disconnect Appliance from Mains Supply, Wait 5 Minutes and then Reconnect to Mains Supply
F4 - Shorted or Open Circuit Oven Temperature Sensor
Replace Oven Temperature Sensor, Check Sensor Harness Connection between Sensor and Control Unit
F5 - Relay Contacts Failed - Sticking
Replace Main Electronic Control
F6 - Power Board Temperature Too High
Check Correctly Installed, Check Cooling Fan Assembly, Ducting and Airways
F7 - Incorrect Polarity - Mains Supply
Check Mains Connection - Live & Neutral round the wrong way
F8 - Power Supply to Interface Problem
Check Wiring Harness, Replace Main Electronic Control
F9 - Procesor is Auto Resetting
Disconnect Appliance from Mains Supply, Wait 5 Minutes and then Reconnect to Mains Supply

It's possible that you had a surge when the power returned that scrambled the controller's brain. Try disconnecting power and reconnecting to restore normal operation. Disconnect power by unplugging the stove from the wall or switching off the breaker that controls it at your main circuit breaker box. Wait a minute or two, then plug the stove back in or turn the circuit breaker back on. If the stove does not work after this, you may need a new controller board.

Hello James - Thank you for your question! Let's try resetting the range by either unplugging it or flipping the household circuit breaker to the off position. It is important to wait roughly ten minutes and then turn the unit back on. If resetting the power does not correct the issue, your appliance could be experiencing a communication error with the EOC (electronic oven control), a potential wiring failure or faulty elements. In that case, a certified technician would generally replace the faulty part after proper diagnosis.

Hi George - Thank you for your post! Let's try resetting the cook-top by either unplugging it or flipping the household circuit breaker to the off position. It is important to wait roughly ten minutes and then turn the unit back on. If resetting the power does not correct the issue, your appliance could be experiencing a communication error with the EOC (electronic oven control) or a potential wiring failure. You may wish to reach out to an appliance expert who is best equipped to pinpoint the exact problem, which can often save you funds and a headache.

Hello - Try resetting the unit by either unplugging it or flipping the household circuit breaker off. Wait approximately two minutes and turn the range back on. Select a normal bake cycle and if issue continues then the unit may possibly have either a faulty element, bad communication error with the main control board, oven sensor, or mechanical thermostat. I strongly suggest contacting a professional to move forward accurately. They also usually warranty their labor just in case something else may turn out to be the root cause of your initial problem and it does work out better to your advantage.

when they stop working it blew a fuse or the controler went

Hi


Thanks for using FixYa. The locking of the oven is a safety measure while self clean function is activated. Once the oven has completed the cycle & has cooled down, then it will reset the door lock.

If a self clean oven door lock fails to open after the self clean cycle and sufficient cooling time has elapsed (approximately 1 hour), there are several things you can try.

1. Unplug the unit or shut off the circuit breaker for 5 minutes. Plug the unit back in or turn on the circuit breaker. Set the clock and gently try moving the door lock lever (is so equipped) or opening the door.
2. Set the self-clean cycle again and only allow it to work for 15 minutes. Cancel the self-clean cycle and allow the oven to cool. Gently try moving the door lock lever (is so equipped) or opening the door.

If these procedures fail to correct the condition or you were not using the self clean cycle, then, the lock must usually be accessed and moved manually to open the door—

In order to open the door you have to open the control panel and remove the door lock.

Remove the three screws from the bottom of the control panel. You'll heed a 1/4" open wrench. Pull the bottom of the control panel toward yourself and push it up to release from the upper tabs.
The door lock is secured by the three screws.


Please do rate the solution and revert for further assistance.

Thanks

Rylee

it could be a switch, element or a short somewhere else

36" electric wolf brand cooktop. Goes off completely after just few seconds sometimes 30 sec. sometimes minute..Repair man looked at it-thinks either something electrical or some sensor messed up.He took apart look at electric ribbon nothing looked over puts back together..turns on and it goes completely blank again..no error codes..any suggestions