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We are getting a black edge on one side of the copies since we replaced the toner cartridge on our Lanier 5645 copier. The toner cartridge does not stay attached after turning it clockwise per the directions and the toner is spilling out in the machine. Does anyone know what we are doing wrong?

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Make sure you have the plastic seal on the toner bottle. The seal prevents toner from spilling inside the machine.

Posted on Mar 12, 2010

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