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Posted on Feb 09, 2010
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My Dell poweredge 600SC has a Dell CERC ATA 100/4 Ch Raid controller that is emitting a continuous shrilling tone. Bad card or bad drive?

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  • Posted on Mar 31, 2010
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Hi,

I'm assuming by now you've resolved this but if not it could be either the drive went bad OR due to a raid card driver issue the controller card thinks the drive is failed. I have three of the 600SC machines in my test lab and have experience the following issues.

= W2K3 Server
The native driver that will install with W2K3 has a number of times caused the CERC card to think a drive is failed. When using the driver from Dell's site and either using F6 at the beginning of the install the problem is resolved.

= Linux
Newer releases (circa early 2009 on) of Linux don't directly support the CERC ATA100/4 ch card and the driver has to be compiled into the kernel from the source code. Specifically my experience is with CentOS 5.2 and later.

I have a number of clients that are using both Dell 600SC and 400SC PowerEdge servers and have spent an inordinate amount of time learning to deal with these PITA controllers.

Anyone who like to share more regarding these can contact me at Shaferconsulting.com

Cheers!

Mike Shafer

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