Avaya 4610 goes straight to voicemail

Have you tried to retrieve any message? Sometimes another extension will set the MW light on inadvertantly.
Calling the VM won't help but if your retrieval attempt keeps ringing it will be a phone somewhere within the system. FIND IT & Answer the call at THAT extension and the light should go out. NB sometimes there can be more than one in Queue. Panasonic stack up to 8.

Your voice mail extensions are programmed incorrectly in the system. You need to enter the System Programming mode from Ext 10 or 11 and use #607 to set the correct voicemail extensions.

hit the transfer button ,dial the extension of the other user and hit transfer again . or hit transfer and dial the voicemail extension and dial the voicemail extension of the other party and hit transfer

From the desk phone:
- Leave the receiver in the cradle
- Select #9

You will hear 3 short tones (blip-blip-blip) and the phone will return to normal ring mode.


By default these are the feature codes for the SAC (send-All-Calls) feature:
*9 to activate SAC
#9 to deactivate SAC

Sort of. You can set the .txtx file for the items that are currently in it. BUT, once the phone gets the file, all you need to do is put the extension number in, thne the personal info is grabbed from the callsrv IP, and the user information is automatically inserted,

You can logoff the current extension by hitting the options button, then the next page, then logoff.

Then you can re-logon as a new extension. Then enter the password.

download the user guide here

http://support.avaya.com/elmodocs2/4610/233784_4.pdf

CS60 from Plantronics. A bit expensive but perfect

You need to contact your system admin...