Hello, I have a Xerox DC 12 and i receive the error 3-397
Someone can you help me or information about me ???
Thank you.
Hello, I have a Xerox DC 12 and i receive the error 3-308
Someone can you help me or information about me ???
Thank you.
How to check
A 3- problem is a communication failure between the processor and one of the modules.
Other then a service call, switching the machine off, removing the power cord for about 2-3 minutes and returning power to the machine, there is not a lot you can do.
You could have just some software corruption that a complete power down would resolve. A connector could have become lose on between one of the modules and the main processor.
Or one of the boards itself is bad.
Once you power down and power up the machine, if that doesn't clear the problem, a service call is in order.
Can be a fickle problem.
918 views
Usually answered in minutes!
dear frinds i have the same problem dc 12 error 3-397 pleae help me
how to solve
×