Http://www.fixya.com/support/r3774047-solve_mp3_player_connection_problem <- check this tip posted here copy the address into a new window. This will explain about your problem. Then go to Control panel -> system -> Device Manager -> and see if you have a yellow question mark or other mark there, if you do, delete the device next to the yellow mark, then at the top right click the small computer icon and chose scan for changes. Then when it finds your device chose -> portable device click ok and see if your player is in my computer now.. see the tip for modes of conectivity w/ USB devices.
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god thank you so much. no one else had a clue as to what i was talking about. i really appreciate it.
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