My computer does not recognize external disc drive

go into the bios on start up (alt+control+ delete) buttons all down together
find the boot section and turn on boot from cd
allow all cd units and it will find a cd ( external hard drive ) and boot up
take it to a computer shop and have them set it up
or

If your computer is working and you want an external hard drive to save to-- open the computer and with the external hard drive switched off, plug in the usb cables. turn on the hard drive and the computer will recognize it as a plug in unit and search for the correct driver
it may ask for a disc for installation or search on line ( use the disc in the cd drive in the computer)
from there the wizard will install the external hard drive

Does this happen ONLY when connected to your computer,
or does this happen when connected to ANY computer?

If the former, it could be your anti-virus software that is scanning the entire contents.

If the latter, then the Toshiba itself could be the problem.

If you have the restore discs, you may be able to use an external disc drive (i.e., USB).

If your BIOS will recognize it on startup, you will need to configure the boot order. A message should appear telling you what key to press when booting on your BIOS splash screen (you need to watch for it, it disappears quickly), generally this is F10 or something similar.

If your computer will not recognize an external disc drive, you may be able to get a new disc drive from Toshiba by calling their support.

This is a external hard drive and no need for you to install any software to a computer in order for it to work , this is a plug and play device you just need to wait for the computer to recognize it after you plug it to a USB port and once its recognize its ready to use.

Check the connection with the burner if thats not the problem try reinstalling the burner

can you give me the name of the driver and i'll get you a site to download it

Dear Sir,

Here is the Procedure for Connecting External Drives to Computer.Several brands of computer does not recognise external drives when connected to USB expansion slots,and Slots of front panel,So connect your Ext HDD to back side onboard Slots.Because there is a lack off USB power surge voltage to detect a large capacity exteral drives.Some time it is does not recognise by many computers,when USB power surge voltage is low.
I think it helps,
If you find any difficulty post a feed back we were happy to assist you

have a nice day.

Good luck

Go to your control panel open up 'administrative tools' Open Computer management, then choose disc management instead of device manager. Make sure that you have the drives pluged in and connected before you do that. All connected drives formatted or not that are in working order should show up under disc management. If they are not showing up they are not compatable. Make sure that they are marked as active and format them if they need to be formatted. Do so by right clicking on the drive in the disc management window.

my Buffalo external hard disc can be detected by laptop, but my access is denied. When i click on the hard disc icon, it popped out a message box prompting me to reformat my hard disc. Is there any other way to retrieve my files before reformat or
is there any other way to recover my files after reformat?
Is there any other way to troubleshoot my hard disc other than reformatting it?
Please help me, I am desperate to recover all my files because they are too important/precious to lose it.

I asume the connection is via an USB?
Try another usb-port and see if that helps, if not try to connect the disc on another PC (maybe a friends pc) and see is that pc recognize the disc.

Good luck!