The picture is like a milky white, we have tried resetting all channels but no good

Check the aerial is ok, try another aerial on the set. It is unusual for FP tvs to have a bad picture. If the aerial is tested as being good try resetting the set to the factory default and then retune the cannels. I am assuming that you are receiving the signal through an aerial and not through cable/satellite dish.
The reset process may not not resolve the issue in which case it is probably time to get the services of a qualified technician. The fact that the picture stays on channel probably indicates that it is not a tuner error but something in the display ciruitry .

Before you set up try a reset

Resetting The Picture And Sound To The Factory Settings
as far as advanced settings are concerned, set the contrast backlight and brightness so you can see the best blacks without it looking too milky, the best whites so you can discern the whites and they aren't clipped, then look at colour balance if it looks wrong when you turn the colour off.
it shouldn't be very far out in factory settings. Operation How To Change The Picture Settings On Your LCD TV LCD TV...

if you are using a cable box tried to reset the box first let see if you can get channel. if you are just only using an areal antenna tried to make an adjustment in the antenna positioning which have poor reception then tried to look in other channel if you can receive local channel. if just only white raster like snow with no picture the cause could be the tuner get bad.

. Try putting you tv set to channel 3 or 4. Try your tv in all modes. Check the back also to see if in the right spots with the wires. Check your channel scan status, try it on anntena and try it on cable, run channel scan on both. good luck. Try vcr wires if cable wires dont work. vcr wires are yellow red and white. Try another cable cord sometimes they get old. Try looking at your remote and setting it to tv.

try going into the menu and choose factory reset then choose auto tune all channels

good luck

I would suggest trying to change the channel, either on the tv or the vcr. Sometimes, if the channel is one off, you will get sound but not a picture. On the back of the vcr, there SHOULD be a switch to change it to either channel 3 or channel 4. You must match this up with the channel your tv is set for. I hope this helps, but if not, I hope you can get it figured out soon. Good luck! Der Strom

I removed the HDMI cable and connected with component video and rca audio. No more white screen.

Picture quality looks good. I don't know if it's as good as HDMI, but then I don't need to reboot the TV three times to get to teh on-demand menu... Grrrrr....

I am trying to contact Toshiba on this as well. I have seen several reports of this problem on the web.

Could be a bad resistor on the screen amp board causing excessive brightness. this will wash out the picture and cause fine diagonal lines in the picture. Without seeing it this is only a guess.

this is a shot in the dark but as the set been dropped? have you tried tapping around the case to see if this ulters the brightness. you might have a hairlined crack in the main pcb or dry joints.good luck .farr64

picture is milky white is due to crt.if it is old set. or check video section