1- turn main house water valve off.
2- turn shower on to relieve pressure from the system.
3- remove handle by either popping center plastic cap off to reveal a screw or looking for a set screw on the underside of the handle. Depending on which one you have, then remove the screw.
4- once screw is removed, the handle should pull off.
5- the cartridge will be retained by a cotter pin like piece of metal. Usually takes some needle nose pliers to pull up to remove. Then take pliers and pull cartridge out.
Hope this helps and let me know if you run into any more questions.
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