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Wont spin or agitate. Fills, sits there through all cycles then drains. looking from top down, appears as though something is broken on the top of the drum but can't find any pieces
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the transmission is either burnt out or the freaky looking belt that turns the pump is off. or the switch that tells the unit that the top lid is down sometimes comes loose cause some companies used a caulk like substance to keep the foot attached to the switch as slid away from where it is and the lid is not pressing that foot down to close the circuit and tell the tranny its safe to spin etc. You can fill with the lid open but not spin. There is a motor that controls all the spinning and draining or agitation and if something in their design is opening the circuit it wont perform those functions.
another idea is the timer motor isn't making contact and you might have to replace that..... there are tons of issues that can cause that.
The draining problem could be something stuck in the pump. A easy fix just take it apart and get whatever is in it out of there. The agitator sits atop an agitator drive block. The spline on these tends to strip out. Yank off the agitator (it just snaps on) and replace the drive block.
Either the wire going to motor for non working speed is loose or damaged, or motor is bad. It could also possibly be timer not sending power to motor for that speed.
I had the same problem. Take the agitator off by pulling on it extremely hard - use allen wrenches in the slots on the sides to help. This exposes the "air bell coupler" - take the 7/16" bolt out and slide it off. Chances are the spline is stripped out inside. The part is 5 bucks online
It sounds like you pump is clogged. If there is something stuck in your pump the motor can't spin it to drain the water. If that is the problem then it's easy to fix. Simply clear the pump and put it back on, just make sure to clamp off the hoses to the pump with hose clamps or you will have water every where. If that is not the problem though then it means that your timer is bad and that is a little more expensive. Try the pump first though and hope that that is all it is. If not, like I said, you will need a new timer but most likely your pump is just clogged with something that is causing the pump motor to not spin. It could be a coin or a hair pin or even a sock or something. Good luck and let me know if you have any other questions.
press in clips each corner with putty knife and lift top remove screws bottom front panel slide panel down and off ..locate pump. turn washer to spin and switch on if faint hum felt at pump more than likely plugged with something if pump is running fine ck for something in drain lines..most washers i would say lid switch but on those i believe if switch was bad wouldn't aditate either ck by raising lid ..if agitates with lid raised ck lid switch if not switch ok
First check the lid switch. Its a little slot inside the top panel and when the door is closed it has a prong that pushes the switch down when closed. It is a safety feature. If you can find this press the slot with a screwdriver or something and listen for a clicking sound.It is also possible that one of the wires has come off, so that may need to be looked at too. Also check the lid to see if the prong has been broken off. If you have both of these things checking good, then it may be a more complicated issue like power to the wig wag coils, or a timer. We can however eliminate the motor, belt and water pump as these all work. I would put my money on a simple lid switch problem though.
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