I used the straw to prime the lines and 50/50 mix of vinager and water and it worked perfectly. I then mixed the water container with the same mix and ran it through the system. All works fine now.
Anything that calls for water usage, its best to use distilled water instead of plain tap water. Then you eliminate the chance for calcium buildup. (steam mops, small water foutains, humidifiers, fog bowls, etc)
Clean the tiny air inlet port on the water tank.
In my case, it was the water pump only that was clogged up. My hoses were clear, but the pump was not working at all.
I fixed it by removing both hoses from the pump and forcing some vinegar into it until it cleared out.
Take it apart, the heater is most likely plugged, use something small enough that you can put in the ports and clean them out. Once they are cleaned out, then use a mix of water and vineager, run that thru it for awhile to clean out the lines.
I used vinegar water solution half and half in water tank and put it on "steam" and after few minutes finally steam started coming out . Worked wonderfully.
On mine I had to disassemble the pump and clean the inside parts.
The piston had gotten some calcium build up on it and wasn't moving well.
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I primed the line with a vinegar water solution (I used a straw filled with a half and half solution) into the pump through the inlet on the back of the unit and that seemed to solve the problem as well.
I'm going to start 'rinsing' the unit with a little V&W after I use it from now on. Be sure to empty the tank whenever you finish using the unit.
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