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Frozen freezer I have a jen air side by side refrig. and my freezer is frosting over. What are the common parts that need to be replaced to solve this problem?

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  • gr8fdead Feb 20, 2008

    the model number is JSD2789AEB

  • gr8fdead Feb 21, 2008

    I can not find the defrost timer??

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Send me the model number and ill take you through it step by step hold my rating till we are done you have a defrost problem its going to need either a defrost timer a defrost thermostat or the heating element

Posted on Feb 20, 2008

  • robert samples Feb 20, 2008

    ok first locate the defrost timer in the refrigerator compartment control box there should be a hole there that you can stick a screwdriver in a small one .Next after locating the defrost timer pull the cover off the freezer where all the ice is and leave the freezer door open.Locate the defrost thermostat it should be on one of the lines coming down to the evaporator its the alum honeycomb looking piece under the cover that you removed and the defrost thermostat will be a silver disc round piece with two wires clipped to one of the copper lines coming into the evaporator with two wires on it one wire will be power the other will go to the heater now here we go.With your screw driver slowely turn the timer clock wisr till the unit shuts off and you hear the fan in the freezer stop.Check your watch and note the time then watch the freezer side where the evaporater is to see if the heater comes on itll take afew minutes 5 or ten the first thing you will notice is the frost at the bottom where the heater is getting waterly looking .Then let it run for thirty minutes if it doesnt cut back on by then replace the timer if after five or ten minutes you dont see the heater on then turn off the unit at the freezer control and unplug the defrost thermostat or you may have to cut the wires on the thermostat and wire them togeather to by pass the defrost thermostat .Then turn the unit back on .Now if you by pass the thermostat and the heater comes on then keep watching the time if after thirty minutes the unit clicks back on then you have a bad defrost thermostat. if you do all this and the heater still doesnt work you have a bad heater if the unit times out and all the frost isnt melted just turn the timer around again till the ice melts when all the frost is gone if you had to by pass the thermostat then turn the unit off again seperate and tape the wires from the defrost thermostat till you can get a new one dont leve them in a bypassed state .

  • robert samples Feb 21, 2008

    well it may have an adc adaptive defrost cotrol your model is just about they changed try this
    1. Disconnect the unit from the power

    source.

    2. Open the fresh food door and remove

    any items on the top shelf.

    3. Remove the light shield and the temperature

    control housing (see steps 3

    and 4 replacing the timer).

    4. Connect the refrigerator to a wattmeter.

    5. Make sure compressor is running (cold

    control closed).

    6. Using an insulated number 22 jumper

    wire short between L1 and Test; this will

    put the refrigerator into a defrost for

    approximately 23 minutes.

    dont worry about the watt meter part

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My freezer is not cold. The temperature dial reads 1-5 then an igloo and a snowflake. Do I put it on the snowflake to get it cold or the igloo?


Hello,

Insufficient cooling is a fridge repair job that you can do without the help of a professional. Often the fridge has a frost-free failure, or the compressor is faulty but there are many other reasons for a fridge not cooling properly.
Step 1 - Find the Problem

Your first job is to locate the source of the problem. Consider each of the following:

* Gaskets - Make sure the gaskets/seals are not torn and are sealing properly.
* Evaporator fan - Make sure it is working. If it is now working you may have a problem with the fan motor. Check for power to the motor and also examine the fan switches around the door (not all fridges have these switches).
* Air damper - Sometimes the air damper will not open up to allow the cold air from the freezer part to blow into the fridge section.
* Condenser coils - Check to see that the condenser coils don't have a dust build-up and that the condenser motor is working.
* Compressor - Make sure your compressor is working with on and off clicking noises.

Step 2 - Frost-Free Failure

This is the most common cooling problem in fridges. Expose the evaporator coils by accessing the panel in the freezer section. The coils in the freezer section can sometimes get clogged up with frost. This can stop the evaporator fan motor from blowing cold air around, or cause the fan to hit it and stop, or become noisy. The defrost timer can be a bit tricky to find but it is usually located behind the back bottom corners of the fridge, although they can sometimes be found in the ceiling of the fresh food section, or behind the cold control cover.
Step 3 - Find the Timer

When you find the timer, turn the wheel-like screw slowly with a screwdriver until the fridge shuts off. The refrigerator is now defrosting. If you find that the fridge starts now, you will need to replace the defrost thermostat and the defrost timer.
Step 4 - Volt Test

If the heaters do not come on, use a volt meter to ohm test the defrost heater or volt test for 120 volts to the heater. You can bypass the defrost thermostat if you haven't got power to the defrost heater to check if the defrost heater will come on. To bypass the thermostat, join the two wires together. Replace the defrost thermostat and the defrost timer if the heater comes on now.

If there is a ticking or squealing noise in the defrost timer, or it seems hot to touch, replace it.

Many fridges have and inline fuse on both sides of the defrost heater. You will need to replace the whole heater if one of those fuses blows. Check these fuses with a volt meter if the defrost heater doesn't work.

A quick check if you have a cooling problem is to inspect the evaporator coils. If there is a build up of white snow on the coils, this indicates a frost free problem; if there is balled ice on part of the coils with the rest bare, this indicates a system problem, like a problem with the pumping compressor.
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bfb6902.jpg

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