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Posted on Feb 04, 2010
Answered by a Fixya Expert

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How to unfreeze kindle screen? my kindle screen has froze

How to unfreeze kindle screen? my screen has froze and I can't do anything,anyone know why it happened and how I can prevent it
Thanks

  • Anonymous Mar 25, 2014

    How do I unfreeze my kindle

  • honey
    honey Jan 04, 2018

    Call on this number (877-330-0887) They have couple of technicians

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  • Posted on Feb 04, 2010
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Hey

Well there are a lot of reasons why the Kindle screen freeze.

most of the times it happens when the Kindle is trying to upload some big files like photos, movies, flash etc. in this case all you have to do it to wait and it will un-freeze in couple of seconds.

Another Very common is that the Kindle Memory is full and he can't respond until some of the memory gets free, this usually will happen once you click too many times on the screen, the poor Kindle is overwhelmed with orders and doesn't know what to do, this happens to "newbies" with the kindle.

A lot of these freezing problems can be fixed by resting your Kindle, you can do a Soft reset press the Alt-Shift-R keys at the same time. (Shift is the one that looks like an up arrow.) If that doesn't work, plug your Kindle into the charger and try again.

You can also do a Hard Reset take the cover off the back and insert a paperclip in the little hole. Hold for 10 seconds, you may need to try again with the Kindle plugged into the cradle.

For the Kindle DX Hold the top on/off switch sliding it to the left and keep to the left, hold for 60-80 Sec, Release it. Wait a minute - the DX will flash. Then the screen will go black and then the main Kindle screen (the guy sitting under the tree) will appear and the start up thermometer bar. Once that's completed, the main menu will come on, and your books will be rstored in batches over the next couple of minutes

And of course you can always Call Amazon Customer Service at 1-866-321-8851, 6a-10p PST, 7 days a week

Hope this will be helpful

Uri_K


  • hentscheall Apr 20, 2011

    i couldnt get my kindle to do ANYTHING. so i tryed holding the power botton for 60 secounds and then the screen turned of but it then got fuzzy and then turned withe and now nothing. its just a white screen. i then tryed chargeing it again but it still wont turn on.

  • Mark Powell
    Mark Powell May 15, 2014

    it could be youe case some have copper it the that does it

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  • Posted on Jun 08, 2010
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If all attempts trying to unfreeze it fail, you may have a logic board issue. Are you sure the Kindle powers up? It may show something on the sreen, even if it is not turned on (e-ink screen does not need a powersupply to show an image). Try to power up your Kindle with a different battery. If that fails, you can get the part at Kindle Repair and there is a guide that shows you how to open a kindle and install parts at Kindle Repair Guide.

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  • Posted on Jan 04, 2018
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There can be the so many issues in the Kindle Which causes the Kindle froze. Press the start button for the 45 seconds and restart again or there may be the confliction issue for more you can contact us (877-330-0887) Kindle Technical Support Registration 877 690 9305

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  • Posted on Jan 17, 2012
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Last book read shows at top of page but unable to veiw other books. Able to veiw homepage but when clicking on book or game nothing happens.

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