Sir i need your help

english please

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

that usually shows up when there is something wrong or it needs a service

Bagaimana cara mengatasi error e224 ???
Salam Sukses By KBG.

Basicly, a E224 is a scanning lamp error code. Here's a question for you??? Will the scanning lamp turn "ON" at all? If so, then the problem is with the scanner power cable. If the lamp will not turn "ON" you may have a blown lamp & or thermal fuse on the scanner unit. You can not clear the code until the problem is fixed. Good Luck

Blank shutter not working
Fault with circuit board

Hello sir; The error code you display E224 its means blanking shutter motor or senser.

blank shutter not working may need to be replaced

This is the link to Creative labs driver for that device http://support.creative.com/Downloads/welcome.aspx good luck I hope this helps you.

Do you mean its taking black pictures? If so, a stuck shutter is another common failure mode for digital cameras. The symptoms of a stuck or "sticky" shutter are very similar to CCD image sensor failure. The camera may take black pictures (for shutter stuck closed), or the pictures may be very bright and overexposed, especially when taken outdoors (for shutter stuck open).
To confirm a stuck shutter, put the camera in any mode other than "Auto", and turn the flash OFF (you don't want to blind yourself for the next step). Next look down the lens and take a picture. You should see a tiny flicker in the center of the lens as the shutter opens and closes. If no movement is seen, then you likely have a stuck shutter. If so, please see the following for further info and a simple fix that may help:

http://camerarepair.blogspot.com/2009/05/simple-fix-for-stuck-shutter.html

Replace the exp lamp and try again after an error clear.