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Posted on Jan 30, 2010
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Arcsoft Media Exterme is not working on Windows7

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  • Expert 157 Answers
  • Posted on Jan 30, 2010
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Hi Wilbertmorro-

Sorry to hear about your problems. Let me guess, your BR movies will play for about 20 seconds before you get an error 3016 message: "Your system is not compatible with HDCP. BD playback disabled." OR you go into your sound settings and see that the HDCP does not work and there are only two channels when it worked perfectly fine in XP or Vista?

Unfortunately, this is a very common complaint and ArcSoft is working on a fix. They promise- so hold your breath.

In the meantime, there has been talk of using AnyDVD HD as a temporary fix.

AnyDVD HD can be found here: http://www.slysoft.com/en/anydvdhd.html

  • Anonymous Aug 29, 2013

    Mac Blu-Ray plyer works. I get the same error message from ArcSoft

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A window keeps popping up saying arcsoft connect daemon has stopped working. how do i correct fhis problem. i am not an expert so please go easy

Hello, Arcsoft is a suite of media handling programs. Arcsoft Connect is used for online connection (updates, new goodies etc). It would be odd if you have 'Connect' without any other of their products, so you might want to uninstall those first if they exist In order to remove that from your computer lets try these methods. Method 1: If it is installed into C:\Program Files, you may be able to uninstall it via programs and features.
To do that follow the link provided below. Uninstall or change a program
http://windows.microsoft.com/en-US/windows7/Uninstall-or-change-a-program

Method 2: Try disabling the "ArcSoft Connect Daemon" service from Services before you start. To do that you need to follow these steps: 1. Click on start button.
2. Type in services.msc in the search field.
3. Now locate the "ArcSoft Connect Daemon" service and right click on it and select disable. Now reboot the computer and check if the issue gets resolved. Method 3: If the above method doesn't resolve the issue, you may try downloading the windows installer cleanup utility and install it on your computer and try removing the arcsoft program and check for the issue. To do that you need to follow the links provided below. Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301

For clean up and installation you can refer to the below mentioned link:

http://support.microsoft.com/kb/923100

Add this link to download windows installer cleanup utility:

http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe
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Arcsoft connect has stopped working

Hi, Arcsoft is a suite of media handling programs. Arcsoft Connect is used for online connection (updates, new goodies etc). It would be odd if you have 'Connect' without any other of their products, so you might want to uninstall those first if they exist In order to remove that from your computer lets try these methods. Method 1: If it is installed into C:\Program Files, you may be able to uninstall it via programs and features. To do that follow the link provided below. Uninstall or change a program
http://windows.microsoft.com/en-US/windows7/Uninstall-or-change-a-program


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I have lost my software containing Arc Soft Media converter 2.5. Where can I obtain another copy?

Hi, please use the link
http://www.arcsoft.com/en-us/download.asp?id=DOWNLOAD http://download.cnet.com/ArcSoft-MediaConverter/3000-2194_4-10639983.html http://www.downloadatoz.com/multimedia-design_directory/arcsoft-mediaconverter-2-5-win-download/ http://arcsoft-mediaconverter.software.informer.com/2.5/
you can download the software from the above links
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Where can we find a user manual for Arcsoft Total Media Extreme? Do you have a link? Thanks

dear i have send a link of your Arcsoft Total Media Extreme.
please open this link.

www.arcsoft.com/forum/forum_posts.asp?TID=5390

thanks.
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I have a brand new Philips mp3 and try using arcsoft media convertor to make the files smaller to be upload to the devide. But when i tried to upload to media vonvertor it says files not supported. how?

ok try this get the arcsoft media converter 3 and try it there if that wont work more than likely you dont have the right codecs just google codec packs download one that has a lot and install them after that you should be able to convert the files using the media converter
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some great software for the gogear is called arcsoft media converter availible at the philips website or from arcsoft.com the one from philips is a free edition and the one from arcsoft is version 3 with more features and a 15 day trial period but offers more options
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-Tha Mp3 Doctor
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