Phone htc hero (sprint). try running htcsynch.exe on vista64 and error comes up cannot locate installation package containing 'vcredist.msi'. keeps looking in file /fsxtmp/. when canceled ''error 1706 instalation package product visual c++ 2005 redistributable not found, install again valid copy of installation package vcredist.smi'' tried everything can you help to get htcsynch to completely install. thanks

this is currently a known issue with the device it will be fixed with the realese of 2.1 in a few weeks, a work around is to go to sprint.com/picturemail then log in and veiw and or save or download your pictures from there untill the official fix comes out

try downloading GPS Essentials (free) from the market. It has a tab that shows how many satellites the phone is picking up. that usually is what determines the gps accuracy. also remember that the antenna is at the bottom of the phone. right where your hand holds it. This should not affect it but is good to know.

You are very vague with your problems, but I would suggest going to a Sprint store to have them help you setup your new phone. They can step you through starting up, getting your accounts configured, etc.

Well the source is either corrupt or partly unreadable
Download driver to ur HDD & install

Here's a link to HTC's website that will give you the link for the Sprint Hero manual.
http://www.htc.com/us/support/hero-sprint/downloads/
Good luck.

Using the HTC Hero as a USB Modem
In order to use this functionality, the HTC Sync software must be installed onto the PC first (http://blog.brightpointuk.co.uk/synchronise-htc-hero-microsoft-outlook).
The HTC Sync installer is included on the SD card that comes in the Hero sales package, or alternatively is available for download from our FTP site:
ftp://ftpaccess:[email protected]/Technical%20Support...
You can download the software to your PC, or insert the microSD card into a suitable reader to access the software.
Once installed, on the Hero device browse to Settings --> Wireless Controls and enable the option to enable Mobile Network Sharing. Now connect the Hero to the PC via the supplied USB cable. Windows will detect the new hardware automatically and install an "HTC Remote NDIS Network Adapter": Provided that your Hero has a cellular data connection, you will now be able to use that connection from your PC.

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First you have to connect the device to a computer with the delivered usb-cable. Then there will be asked for "ActiveSync" or "Diskdrive" : choose Diskdrive. Then browse to your files and select the music you want. Copy it and paste it into your phone connected to your pc.

i would suggest going to the following website, download the os for your phone and carrier, and running the .exe file. WARNING: this will wipe out all info on the phone and put it in the right-out-of-the-box state. you will also need to install the latest htc sync from the htc website before running the .exe

you may have some corrupted software, and this will revert all the software back to factory.

http://forum.xda-developers.com/showthread.php?t=559622

connect your phone to your computer, but DO NOT mount the sd card. run the ruu .exe and follow the on-screen directions. it should also be able to locate your phone before it proceeds.

Try This:

1. Click Start and then click Run.
2. In the Open box, type a command line similar to the following, and then click OK new network path\Setup.exe /fvm package name.msiwhere new network path is the full path to the alternative network administrative installation, and package name is the name of the Windows Installer .msi package on the root of this administrative installation (for example, Proplus.msi).
   
   
3. Click OK when the update is finished

Hi. The downloaded .msi package actually contains a couple of versions of .net (for different kind of processors). If you connect your PDA to your computer (Using ActiveSync for XP or Windows Mobile Device Center for Vista) and run that .msi package, it will automaticly detect your PDA's processor and installs the .net to your device. Hope this helps.