I am not sure if you have the F7222 or F7452 all terran. There is a plastic piece on the back of the block brush (spin scrubbers) these wear out or break. You may need to replace the block brush. You can find the parts below follow the link. Please don't forget to give positive feedback.
Hoover F7XXX Link
http://www.usavacuum.com/Hoover-Steamvac-s/107.htm
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