Underneath light stopped working on Kenmore 62642 model; both bulbs replaced, but it still does not work; all other funtions work to include the light operation button that controls the lighting.
Bottom lights not working. toke out bulb and microwave blew. pulled power plug, then plugged it back in, microwave reset. but turntable turns on when i close door, just the turntable. on/off button doesn't turn it off. it turns off when i close door. everything else works ok
We see this a lot. The problem is on the control panel, which we regularly repair nationwide for $39.95 postpaid.
This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.
Details of our service and critical safety information and disassembly information is at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk
We're happy to help and we appreciate your thoughtful rating of our answer.
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