Door will no vacuum seal closed

Seal needs to be replaced around door. Make sure magnetic strip is tight against sides of refrigerator, even if you have to cut the outside so it lays flat against the sides.

order a new seal at the link I provided or ebay or your choice
also check the lid or door adjustmens and obtain specific help instructions at the link I provided
Appliance Repair Help Troubleshooting and Appliance Parts

Check the door sits straight and square on the front. You can "adjust" with the heel of your hand to make it sit flat against the frame. Even a poor seal shouldn't make frozen food thaw - check and clean the condenser and fan

I have a EVL201NXRQ05 upright whirlpool. It was purchased in Nov 2008 in the Summer of 2009 the gasket was leaking at the top of the door. The gasket on this door snaps into place (no hardware needed). The problem is the door was bowed in the middle pulling the gasket down and away from the metal frame of the freezer - to the point the magnets in the gasket would not touch in the middle of the opening. I requested a new door while under warrantry. The door did not appear to be repairable it is a glued/foamed-inplace assembly. The new door looked straight when I installed it last summer and now it is bowed but not yet leaking. Whirlpool has a design / manufacture problem with this door design. I have received an extended warranty option from Whirlpool this past week 4 months after the factory warranty has expired. I suspect they know they have any issue, but not much is written about it. I may end up buying the extended warranty, but first I'm going to where I bought it to complain.

If the door seal does not seal completely, replace it. This is very important for freezers.
Contact Rick at Restaurant Parts and More.
\1-888-814-1110. He can most likely get what you need. Just have model and serial numbers and he'll do the rest.
Home Depot and Lowes is a definite no.

There is a vacuum build up in the freezer compartment when you close the door. This can make the door difficult to open. You can overcome this by sticking a small lollipop stick to the bottom part of the door gasket. This will act as a vacuum breaker.

reason is that the evaporator is blocked with ice and hence no air circulation.
either
switch off for 24 hours with doors open
or
remove back panel inside freezer and melt ice off with a hairdryer

Hi Robert,
Happy to help.

You need a new door seal.
But they are not easy to put on properly

I would advise you on this occasion to call service.

These guys are good!
A&E factory service does most brands warranty services.
They are open 7days/24hours nation wide.
call tonight! 1-800-905-9505

I am happy to assist you!
Neil
PS. Before you leave this site please leave a "Problem Solved" rating for me on fixya.com

The door seal is damaged or the hindge alignment have allowed the warm air to enter and the cold air to leak out the of the freezer. Look and feel around the door for the cold air and check the top and bottom hinges to make sure they haven't become loose. Look for tears also around the seal because this will do the same thing. Let me know what you find. JT

I would check that the door gasket makes good contact with the cabinet. If it does then I would check the temp inside the cabinet. If you have large buildups of ice on the evaporator coils then I would suggest defrosting the freezer and see if that makes a difference. Hope this helps.