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Posted on Jan 28, 2010
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Backbeat 903 headphones won't pair with Windows 7 64-bit laptop

Backbeat 903 headphones will not pair with my Windows 7, 64-bit laptop. The laptop recognizes the Backbeats, but can't find the driver. Now just got an error message -- 80004005

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  • Posted on Aug 06, 2011
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I had the same problem as you although I was able to find a solution. If your bluetooth adapter on your computer doesn't support A2DP then you can purchase this adapter from IO Gear: http://www.iogear.com/product/GBU421/ or another adapter that supports this feature. Windows will try to install it as a generic bluetooth adapter (which wont allow you to pair the headset) but if you install the disk that comes with this, it will also install the additional drivers needed for the headset.
Walmart carries it for $20 at most stores or $13 online. I got mine at the store.
http://www.walmart.com/ip/IoGear-Bluetooth-2.0-USB-Micro-Adapter/10299060
If you need help installing it let me know I can provide the steps I did.
TJB

  • Anonymous Oct 30, 2011

    i need help

  • Anonymous May 03, 2012

    I've found the ASUS Bluetooth utility works best with the IO Gear adapter. The IO Gear utiltiy has issues with Windows 7. Works well with Win XP though.
    Get it here:http://www.asus.com/Networks/Accessories...

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  • Posted on Nov 09, 2012
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I want to use both the mike and headphones, so that I can use my soft phone on my laptop... will this work?

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  • Posted on Nov 14, 2011
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Hey Robert, did you get it to work??? My headphones were working fine initially but after I paired it with my iPhone it doesn't seem to receive sound from pc even though its paired

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  • Posted on Oct 29, 2011
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Hey buddy i have all that but i still cant get it to work plz help

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My iphone 4s can not find my 903
Once you make your iphone discoverable, then put the Plantronics 903 headset into pairing mode by pressing the power button until it flashes red and blue. If it's not flashing red and blue, it's not in the pairing mode. Below is a link for the user guide which has the pairing instructions:

Plantronics BackBeat 903 Pairing Instructions

Good luck from Headsets Direct!
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Nov 25, 2011 • Plantronics Backbeat 903 Bluetooth...
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When i listen to my music from my phone with my backbeat 903, the music skips like a sratched cd. why is this?
Here are a few things you can try to see if they will improve the quality of the sound:

You should always make sure that your mobile phone is located on the left side of your body and that there are no obstructions between it and your headphones.

Also make sure that your headphones are within 33 feet (10 meters) of your mobile phone. Going outside of this range can impact audio quality.

You can also try resetting the headsets and see if that will help.
While plugging in the AC charger, hold the power/pair button.The headphones will show a solid red or blue light when they have been successfully reset.

Below is a link to the Backbeat 903-906 User's Guide, which may give you some more suggestions.

Plantronics Backbeat 903-906 User's Guide

Good luck from Headsets Direct!
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Oct 03, 2011 • Plantronics Backbeat 903 Bluetooth...
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How to install the headset to my EVO 4g

To pair the Plantronics BackBeat 903 with an EVO 4G:

On the 903 headset:
With the headset powered off, press and hold the "Power/Pairing" button until the LED indicator flashes blue and red. This will put the 903 headset into pairing mode.

Use the iPod Touch menu to search for the headset and select 9xxBackBeat.

(If prompted, enter 0000 for the PIN code/passkey. Some devices also require you to accept the connection. Headset is paired when LED flashes blue.)


On the EVO 4G:

Turn the Bluetooth on from the Home screen, tap Menu, Settings, Wireless & Networks, Bluetooth.


Pair the EVO 4G by going to the Home screen, press Menu, Settings, Wireless & Networks, Bluetooth Settings, Scan for Devices. Follow the on screen prompts to pair the devices.

Good luck from Headsets Direct - 800-914-7996.

Read full answer
Aug 13, 2011 • Plantronics Backbeat 903 Bluetooth...
0helpful
1answer

Unable to conenct to laptop
Performing a system reset might take care of the problem. Reset instructions: Plug in the AC charger and hold the power/pair button. The headphones will show a solid red or blue light when they have been successfully reset.

Below is a link to the Backbeat 903 User's Guide for more information.

Plantronics Backbeat 903 User's Guide

Good luck from Headsets Direct!
Read full answer
Aug 02, 2011 • Plantronics Backbeat 903 Bluetooth...
0helpful
1answer

MPlantronics Backbeat 903 Bluetooth Wireless Stereo Headphones Headset red light flashing problems
The red flashing indicates a low (or check) battery. The instructions on page 4 in the link below for the Plantronics Backbeat 903/906 will show you how to charge it up. On page 8 you'll see how to power down and then up the headset to reset it.

Plantronics Backbeat 903/906 User's Guide

Good luck from Headsets Direct!
Read full answer
Aug 02, 2011 • Plantronics Backbeat 903 Bluetooth...
0helpful
1answer

I cant sink with my iphone 4?
Once you make your iPhone discoverable, then put the Plantronics Backbeat 903 into pairing mode. With the headphones powered off, press and hold the Power / Pairing button until the LED Indicator flashes blue and red. Here is the link below for the Backbeat 903 user guide that has the pairing instructions as well.

Plantronics Backbeat 903 User's Guide

Good luck from Headsets Direct!
Read full answer
Jul 26, 2011 • Plantronics Backbeat 903 Bluetooth...
1helpful
1answer

I go to set up my wireless headset with my playstation 3 but it won't pick up any devices.
You must put both the PS3 and the Backbeat into pairing mode. See your instruction manual for the PS3 for pairing. Once you have both devices searching for each other they should pair right up.

Instructions for putting the Backbeat 903 in pairing mode:

With the headphones powered off, press and hold the Power/Pairing button until the LED indicator flashes blue and red.
Use the PS3's menu to search for the Bluetooth headphones and select 9xxBackBeat.
If prompted, enter 0000 for the PIN code/passkey.

Here is a link for the User's Guide:

Plantronics Backbeat User's Guide

Good luck from Headsets Direct!
Read full answer
Mar 23, 2011 • Plantronics Backbeat 903 Bluetooth...
0helpful
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I am not able to connect the headset and my BB
Remember that newer phones are like small computers, so they may become corrupt over time and you may need to reset them every so often. Simply turn your phone off and remove the battery for a few seconds, then replace the battery and turn it back on again. If this does not resolve the issue, delete any pairing information for your BackBeat 903 headset and pair it again with your phone, carefully following the instructions on the link below for the Plantronics BackBeat 903.

Plantronics BackBeat 903 User's Guide

Good luck from Headsets Direct!
Read full answer
Mar 12, 2011 • Plantronics Backbeat 903 Bluetooth...
0helpful
1answer

I have a Plantronics Backbeat that I use with my iPhone 3G. Many people complain that it is difficult to hear me when I speak on the phone. The say there is a lot of drop out and that it isn't clear. ...
Remember that newer phones are like small computers, so they may become corrupt over time and you may need to reset them every so often. Simply turn your phone off and remove
again the battery for a few seconds, then replace the battery and turn it back on again. Delete any pairing information for your BackBeat 903 headset from the phone and pair it again with your phone, carefully following the instructions on the following link for the Plantronics BackBeat 903.

Plantronics BackBeat 903 User's Guide

That should get the cobwebs out of the connectivity between the headset and the phone.

Good luck from Headsets Direct!
Read full answer
Dec 31, 2010 • Plantronics Backbeat 903 Bluetooth...
0helpful
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I have a Backbear 903 that will pair fine with my motorola droid. I disconnect from the droid and try to connect with my Windows 7 X64 Dell XPS 16 laptop and while i do see it paired under Devices and...
Please get the correct driver here : www.printcountry.com/drivers.asp
www.opendrivers.com/.../printers-free-driver-download.html
www.driversdown.com/driverslist/r_4_1.shtml
Regards, Jay__8092a
Read full answer
Oct 30, 2010 • Plantronics Backbeat 903 Bluetooth...
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