Question about Frigidaire ATF6000ES Front Load Washer

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Frigidaire Front loading washer error codes E41 and E20

I wash doing was and the machine first gave me the error code of E20 and their was water in the bottom of the basin. We cleaned out the water lines but still could not get the washer to start. It just sounds like the gears or something is not catching to spin the washer. I unplugged the washer and then try to start it again but this time I got the error code of E41. Can any one help with this?

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  • Vsquared May 07, 2008

    I washed an area rug and the washer would not drain from the wash cycle. E20 code appeared. Water was left in in the bottom of the basin. I stopped the machine and tried to drain/spin. I just hear a grinding noise - nothing happening on all settings. All lights are on and door is locked when I set any setting on the washer. I have checked my water lines, screens, and drain hose - all clear.

  • c62ap May 13, 2008

    We have the same problem. We got the exact same sequence of codes. We have the code E41. How do you remove the door lock assembly?

  • Anonymous Jun 18, 2008

    Water in bottom of shell, error code E20, got out my level-washer was not level, lowered feet, rechecked with level=no problem. Hooray! Then today, things are going along fine when, error code E20 comes up, again-this is after it sucessfully washed and drained two loads. I am very cautious as to NOT overload our washing machine with clothes or rugs etc,. Checked washer to see if perhaps it was again uneven-nope-perfectly level-WTF?! This washer is less than 3 months out of warranty (Murphey is up to no good again)...any ideas other than making it a large planter in my yard?

  • nap0958 Sep 22, 2008

    Water will not drain and E 20 is flashing.

  • imaditzduh21 Apr 27, 2009

    my washer is reading e 20 as well how do i get to the drain under the drum?

  • Anonymous Apr 30, 2009

    how doesw one get up under the washer drum? sorry my frined is kinda Blonde when it comes to fixin things that are not People!

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If your machine is stuck on the drain sequence or you read error code E20, the filter basket is probably clogged:
You will need a pair of slip-joint pliers and a Phillips head screwdriver.
Before beginning any work, make sure to unplug the machine from the electrical outlet.
**Note: It may be easier to perform this task with the washer lying on its side; therefore it may be necessary to disconnect the water lines from the machine.
1: Take off the front kick plate (two screws at the bottom of the machine).
3: There is a black accordion hose with two clamps.
2: Have a towel ready to catch the water that leaks.
4: Remove the clamps at each end to access the filter basket.
5: Stick your hand inside the hose and remove the plastic filter basket (it will probably be clogged with hair, lint, fabric).
6: Thoroughly clean the filter basket and remove all debris from the inside of the black accordion hose.
7: Replace the filter basket.
8: Reattach the black accordion hose at both ends.
9: Secure the clamps at each end of the hose.
10: Wipe up any water that may have spilled inside the machine.
11: Reattach the front kick plate with the two screws removed earlier.
12: Reconnect all hoses before plugging in the machine to the electrical outlet.
** This took me about 30 minutes from start to finish.

Posted on Aug 12, 2010

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  • ceeraygo Nov 15, 2010

    solution from dtgray was absolutely perfect (for me anyway). it is a tough chore to get in there and work the clamps but with persistence i got the them off, cleaned the filter basket (coins, nails, dog hair!) the machine is working again now. my complaint is directed at Frigidaire. seeing that the filter basket clogging seems to be a problem for many, they should have designed the machine for easier access for routine maintenance. thanks again dtgray. you saved me major $$ as the repair guy was gonna charge me $100 minimum just to come out to my house.

  • V-Money Feb 26, 2011

    dtgray2430, you are a life saver!!! Your solution and steps were perfect. If you tilt the washer to access the opening on the bottom, tilt washer on its right side. The clamps were definitely a challenge (both taking them off and on), but putting everything back with the clamps was worse. Cleaning out the black accordian, I found a tube sock, 2 metal wires, a small spring, and $1.25. I also suffered the 2 cuts that everone seems to manage. It worked, and my wife was never happier to do laundry.

  • Chentwinks Jun 12, 2011

    Awesome! I found pillow stuffing and... You know those all-in-one washer/dryer sheets that have detergent built in? Yep, that's what I found! So those go right in the trash! I was most nervous about reattaching the hoses. I'm afraid i didn't get them on right... But we'll see. Took me about an hour, with the help of my son, and I didn't cut my hands at all. Thanks so much for the instructions.

  • pipsquack Jul 28, 2011

    Thank you so much for the great tips, Dtgray!!! Wow - I also got a $1.25 out of it, a lot of crud, my missing house key.... and no cuts for me! I cheated, however, and only took off the clamp to the accordian. I have little fingers, so I donned my surgical gloves, and extracted the crud! Thanks again!!!

  • rs1184 Oct 23, 2011

    dtgray2430 saved my machine. I was ready to buy a new washer but decided to check online for some advice first. My error code was 21 and clumsychris had exactly the same problem, different code. I am now $2.34 richer and found out where the underwires to my bras have been going. Thanks for the perfect solution!

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This error is caused by a clogged drain filter located under the drum assembly.

Posted on Feb 05, 2009

  • Kdperez12345 Jun 05, 2011

    Wow this info was right on !!!!!! $9.10 richer hair,a bracelet a wire from a bra and a hole lot of decomposed stuff. Thanks for the help

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E41 =Control board thinks the door switch is open.
1. Remove the door lock assembly and
measure the resistance of the PTC.
Shorted or open. Defective door lock assembly.
Around 1500Ohms. Defective control board.

Posted on Feb 16, 2008

  • Gary Davd
    Gary Davd Feb 16, 2008


    READING ERROR CODES:

    1. Wake the washer by pressing any button.

    2. Wait 5 seconds.

    3. Press and HOLD the Start/Pause and Cancel

    buttons simultaneously. As long as the buttons are

    held, the failure code will appear in the display as an

    E
    followed by two numbers, a number and a letter or

    two letters. The controlwill beep and the Door Lock,

    Wash, Rinse,
    and Final Spin indicator lights will

    flash.

    Quick Check

    If there is no error displayed and thewashermomentarily

    starts then turns back off:

    1. Listen for a relay closure inside the motor control

    shortly after the Start/Pause key is pressed. If this

    happens, themotor control has power.

    2. Check the 5 pin connector wiring between the

    console control and the motor control.

    NOTE:
    During normal operation, the displaymay show:

    “SAn”
    - deep clean (Sanitary Cycle)

    cd” - cool down (Sanitary cycle)

    do” or “dr” - door problem.

    Err” - an error has been detected.

    LOC” - control lock is activated.

    PAU” - cycle has been interrupted.

    To clear latest stored error code:

    • Turn the Program Knob to the start position, Spin

    Only.

    • Press Start/Pause to start the cycle and save it.

    • Press Cancel to stop the cycle and turn off the

    LEDs.

    • Press Cancel again to turn on the LEDs.

    • Within 5 seconds, press and hold the Option and

    Start/Pause
    buttons until LEDs start sequentially

    chasing, then release buttons.

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My washer gives me a E20 error message and will not drain the fabric softner...what can I do? Is this something I can do on my own or will I have to call a repair man?

Posted on Jul 13, 2010

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The advice on this problem is dead on...access the the drain filter (black plunger looking like piece) where the drain hose exits the unit at the bottom of the machine...there is a hole in the bottom, no need to take off the back...turn unit on it's side...clamp with one screw that seals the gasket/plunger piece requires patience to re-attach but it was a very simple process...took about an hour from beginning to end...well worth doing on your own!!!

Posted on Nov 14, 2009

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Six screws on the back of the unit removes a panel. behind that its easy to see the hose at the bottom of the drum. remove a couple of clamps and shopvac out the blockage. it was pretty simple and saved me the call to the appliance repair dude! **** it frigidaire

Posted on Aug 09, 2009

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This worked perfect. you only need to take off the one black hose that goes to the pump. Things are sharp in there i got two badly cut fingers to prove it. On the plus side, I drew blood,fixed the washer, now my wife thinks i am a DIY god. can you say booom chika boom boom.

Posted on Oct 15, 2009

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The solution to the above was dead on. Even down to the two cuts. One additional thing you should do is there is a plastic lint trap up inside the black hose which with a little of patience you can get out and clean it well.
Thanks for saving me the service call.

Posted on Nov 26, 2009

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Excellent Advice!!! Thank you... My unit has a removable kick plate in the front. two screws and a tilted back unit and I am now $2.19 richer and an old sock too! Thank you for saving the repair call!

Posted on Jul 05, 2010

  • mnvader Jul 10, 2010

    I just finished and it wasn't horrible. Definitely remove the front kick cover for the best access. I laid the unit on it's side. A good set of common pliers work best on the clamps.

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Jacaramo
The drain was clogged up under the drum, found a quartet, dime, hair clip and a handful of lint Thanks

Posted on Feb 22, 2009

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BE CAREFUL the inside of the washer is extremely sharp! otherwise good advice

Posted on Oct 03, 2009

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Everything worked great. I noticed the whole botoom of washer was rusted and rotted, there must have been an existing leak. When I re-installed the black accordian piece, the large mouth with the screw on clamp is now leaking. any advice, new clamp maybe?

Posted on Dec 05, 2011

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RixsFixes
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SOURCE: Frigidaire Front loading washer error codes E41 and E20

Hi
E20 is a drainage error. If there is water in the drum make sure the discharge pipe at the back of the machine is not kinked or blocked. You should also check the pump filter is not clogged - this is behind the front panel underneath the drum at the front of the machine.

E41 = Control board thinks the door switch is open. This points towards a faulty door switch on the machine.

Hope this helps. Please remember to rate my answer. Many thanks.

Posted on Jul 07, 2009

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