If it's a Mitsubishi, reset the system with the remote: TV Menu followed by 1,2,3, then reset it again with the System Reset button on the front of the TV. Hope this helps.
How are you hooked up? I.E. terrestrial, satellite, ?
If the channel on HD isn't strong enough to pull the signal, sound won't play because it isn't locked. Because you have sound on non hd it is a signal issue not the tv.
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