It depends on what you mean by "can't access". The Panasonic voice mail system is accessed by dialing the VM access code, sometimes 500 or 165, from the phone you want to use. If you, for example, are extension 105, and it has a voice mail box, the lady will either tell you how many messages you have, or ask for a password. If that's how you can't access VM because you don't have a password, then the password can be reset from mailbox 999, the system administrator's mailbox.
There are two passwords YOU ABSOLUTELY HAVE TO HAVE. If you don't know the passwords to 998 and 999, then you will have to get them from the original installer, or call your Panasonic dealer. Alternatively, if you have the VM maintenance console password, you can reset 998 and 999's password.
Carl
Dial #500, but you need s password to manage voicemail
You are asking about changing you voice mail and phone system settings. Your phone can work on several different Panasonic phone systems and you could have different voice mail systems as well.
The phone KX-T7633 has only a user guide that covers the basic features of the phone itself. You need a programming and installation manual for your phone system AND your voice mail. They are not the same part and have different manuals.
So, your first step is to find out the model number of your phone system and voice mail system.
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