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Don`t try to use Emodio. It will just not do it. Go on the Samsung site, under support type in your model and download the latest firmware. Also download the upgrade guide (PDF). It is very simple. I did it and got my Q1 upgraded to 1.34 US. ( as they say you will have to restart it twic.
I had the exact same problem with my Windows XP when trying to interface with my new Samsung YP-Q1 16GB. Hey, it took a bit of Forum searching but it can be done.
Load your Emodio software from the supplied CD.
Download Windows Media Player 10 or above (important)
Plug in your MP3 Player to USB port (hopefully your USB ports are USB2.0 otherwise you'll need to see if you can upgrade their drivers to make them USB2)
If, as with mine, its still not appearing as a portable device in Windows Media Player or EMODIO
then
Go to Control Panel. (I prefer Classic view where you can immediately see Add Hardware Wizard)
Run Add Hardware Wizard. searches for new Hardware. Prompts for is Hardware connected?)
Look at list of devices Q1 should appear as yellow Q1?
Highlight Q1 and continue.
Prompted for dowload of MTP file.
Install file.
Hey presto....
Worked for me anyway although Emodio software still had problems writing to Q1, Windows Media Player had no such problem.
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