My seagate 1T external hard drive had a I/O error appear, and now I'm fearing it's dead. HOwever when I plug it back into my computer the light turns on, then pulses, but there are no other sounds. Also when I unplug it from my computer but not from the power supply the light still stays on... which is odd. I've used the same cables to plug in my 500G hard drive and that one is working fine. Any ideas?
SOURCE: power indication light flashing
Hi, you may want to try connecting it by USB if you're currently using firewire or the other way around and see if it works. If this fails, you are probably better off using diagnostics by Seagate @ http://www.seagate.com/ww/v/index.jsp?vgnextoid=7f4e19e0babfd010VgnVCM100000dd04090aRCRD&locale=en-US#. Try to use the Troubleshooting or FAQ or if you feel comfortable using their utilities, download SeaTools. Hope this be of help to you. Good luck.
SOURCE: SEAGATE 250 FREEAGENT
Sounds to me like you are in a catch 22 situation. It seems that there is an internal problem with the drive and Seagate is willing to replace it but you need your files. The problem is with an internal problem the only possibility of getting your files is to open it up and take out the hard drive that is inside (it would be a standard desktop or laptop hard drive) and connect it to a computer through some other means. If you do this however, the warranty will be void and you will not be able to get the drive replaced. The best way around it that I can see is to get the drive out and buy a different carrier for it. Assuming that the actual drive still works you will get your files and have a working external hard drive. There is no real way to be certain that the drive on the inside is good without opening up the case that it is in.
SOURCE: lost power supply for Seagate 3.5 external drive
You can use it, just make sure that the polarities are the same as the original.
SOURCE: system will not detect my Seagate ST3500641CB-RK 500gb external hard disk
My system is brand new, and completely protected with Macaffe, other USB drives are working fine, I checked Seagate External drive in other Vista and XP laptops, it is not detected in computer, as well I checked with even Device Manager, and UVCView.x86, it is not even showing as a USB device Connected.
SOURCE: New Seagate FreeAgentPro USB eSATA 500GB power on light not glows
Thank you for your reply.
I have solved the problem with local help.
Printed installation manual of Seagate 500 GB eSATA external hard drive has not properly mentioned how to use power on/off switch once connected to mains. I could get local help, who has already used the device. On/Off switch to be pressed for few seconds after mains connected, sometimes it comes automatically once power is on and USB cable pluged to the USB port of PC if power supply is ok. There is no indicator for the power supply (before device glows) after connected to the mains. I was in confusion whether power supply is ok or not.
Finally, It was found that the problem was with mains power supply and I have changed the power socket and adapter.
SP Jena
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