HERE'S WHAT WORKED FOR ME PER SONY TECHS:
Take?»¿ OUT the battery or disconnect the AC cord.
Turn the camera ON (tape, memory, edit settings) for 15 seconds.
Turn camera to off setting.
Plug battery or AC cord back in.
VOILA!
Worked for me and I had the stupid C32:11 error code for weeks! Door would not close. Followed the SIMPLE and SAFE instructions and IT WORKED! Just like magic. I couldn't believe it! Save your money TRY THIS!
Excellent - thank you so much!
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SOURCE: repair firewire Sony HDR-HC3
I have a HDR-HC3 and I had the same problem too... This model has ALOT of problems with transferring files and I need to pay $90 to get it repaired... Try it on a Mac, if iMovie cant pick it up it means you have a firewire problem.
SOURCE: Sony HDR-HC3 LCD touchscreen blacked-out.
I've experienced the very same problem a couple of days ago. Can't believe my bad luck cause I'll be going on holiday in a couple of weeks. I've seen a technican this morning and he advised me to purchase two parts. They're the 186992511 PWB FP-412 Flexible and the A1174647A Mounted C.Board FP-372. I've keeping my fingers crossed and pray that he's right.
Steve
My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.
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