Jacuzzi BK37959 White Era?? Two-Piece Elongated Toilet BK37 Logo

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Posted on Jan 23, 2010
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Toilet is less then 6 months old. Will not refill with water. Can add water to tank and it will flush, but will not refill. Everything in tank seems to be in place. HELP!!!!!!!

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Ben Wabnick

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  • Master 2,404 Answers
  • Posted on Jan 23, 2010
Ben Wabnick
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Joined: Jan 29, 2009
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Make sure the water supply is turned on. Its located near the bottom of the toilet in the back, turn the handle to the left to allow water flow.

If that doesn't do it then turn off the water supply by turning the silver handle all the way to the right.

The culprit at this point would be the fill-valve. It looks something like this it could vary a bit by model of toilet:

Toilet is less then 6 - bb44958.gif


remove the supply line from the bottom of the toilet, if you have a flex point it into a bucket, a hard line put a tray under there and hold your hand around the top of it. Then turn the valve on a second to see if you have pressure.
If you have pressure change the fill valve (fluidmaster). This is the most likely culprit.
If you have no pressure remove the line from the speedy valve and repeat. If this gets you pressure change the supply line to the toilet.




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