Screen turned blank

Everytime I turn on the camera, either in video or picture mode, nothing appears on the screen.
The whole problem started when the image in the screen begun appearing upside-down. After a while, the screen turned blank.

I can take pictures and shot videos but nothing appears on the screen. Not even when on the PLAY mode.
I think the screen is damaged but I can not even find Sanyo Technical Support in the U.S.

Any advice, please.

duketales Dec 25, 2008

exact same problem. brother opened camera because it was out of warranty and it looks the cable is torn inside... should not have happened under normal use. seems to be a defect.

1 Related Answer

timtak

23 Answers
Posted on Jan 04, 2009

SOURCE: Sanyo XACTI HD1 Camera-No Pictures / Videos captured.

I have intermittent problems of this type too. Occasionally I get a blank screen in the display mode.

Does the red light on the back of your camera flash while the screen is dark? Mine does.

It is beginning to bug me a lot. It may be because I got my camera wet in the past (and hence I have broken my camera), but I doubt that would result in a partial failure.

I think that the Xacti HD1/HD2 has issues a bit like a blue screen of death on an old Windows computer when faced with storage problems.

I.e. it works but crashes sometimes when it cannot store to its storage medium.

These things work for me
1) Turning the power on and off via the button underneath the screen.
2) Removing and re-inserting the SD card.
3) Turning the power on and off by removing the battery.
4) Using a different (and faster?) SD card.
I am still using my HD2, but I am finding that I must attempt solutions 1-3 about once a day.

It could be because the card I have been using recently is not fast enough. The HD2 accepts both SD and SDHC cards. My SDHC card (which is newer) seems to result in fewer problems, either because the SDHC format is more suited to the Xacti HD2 or becaues the SDHC card I have is faster that then SD card I have. I suspect problems with the speed of the card. I am using cheap SD cards.

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