Turn the unit off and hit the back of the camera twice near the battery compartment with the palm of your hand. Sounds crazy but it worked with my camcorder Sony DCR-TRV480. Problem started when I used 8MM Head Cleaner. I think the roller got stuck inside camcorder. The trouble code came up C:31:22. Hope this helps.
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"Re insert the cassette" message is flashing with self diagonosis code"C:31:22"on SONY handycam DCR-TRV285E. When flashing the message( before flashing the code ) just press the RESET buttun and restore the datas.
Try THIS
I lightly bonked the attached battery twice, pushed the reset button under the volume buttons, then I ran the head cleaner cassette 4 times because I have never cleaned the camera's heads. Now it's playing tapes.
Reset the unit but same problem."reinsert the cassett" .
Reset the unit. The reset button is located at the bottom of the control pannel under the volume buttons this will reset the unit to factory settings
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same dang problem, but it comes with an extra "reattach power supply" command.... i feel lucky when i can actually get the tape out.
so far nothing has helped for more then a few minutes.
i have the same problem of reinsert of cassate please send a soluction to me. when i insert the casset and close the door then he display re insert casset.
reinsert cassette over & over.
Reinsert cassete errors - tried to reset - still not working. Bought casette cleaner - but handycam will not accept the casette. Any other solutions out there? Thanks in advance!
I bought a head cleaner tape. It will not "play" in my handycam. I've tried reseting and whacking it. Nothing. I still get the 31:22 message, I think that was the number. If I press reset while the cleaning tape is in, I get a tape is locked message. I will try the recommended tape cleaner later today since I have a standard Radio Shack one now. Hopefully that works because now the pictures are not showing up/playing on my camcorder at all. Before I just had the 5 horizontal gray lines! Now nothing! I don't think I'll be buying a Sony again. I haven't even had this camera a year!
I've have the same problem with this stupid thing.. I didn't even it a year either. any solutions???
Every time I insert the tape, it loads and flashes "Reinsert the cassette" !!!! I've tried new cassettes... same old readout C:31:23. HELP!!!
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