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Posted on Jan 22, 2010
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I am getting an F20 error message or SUD. I have

I am getting an F20 error message or SUD. I have cleaned out the drainage tube behind the washer but I am still getting the message. I have also run it through the cleaning cycle 2x. I am thinking something is clogged inside but don't know if the design is the same as some of the other model duets.

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prem mathew

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  • Whirlpool Master 662 Answers
  • Posted on Jun 01, 2010
prem mathew
Whirlpool Master
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Joined: Feb 10, 2010
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5helpful
1answer

He4t error sud and f2

Hi, "F02" is a Long Drain error code. This is an indication that you may have an obstruction somewhere in the drainage system somewhere. In most cases this means there is a clog in the drain pump or inlet line running from the wash tub to the pump. There is a white screw off cap on the drain pump that you can remove to inspect the pump impeller and clean.

The "SUD" error code can often occur in conjunction with the "F02" error code. This is due to air being detected in the drainage system, which can occur if the pump is not running, or if you have an obstruction BEFORE the pump. You need to remove the inlet hose from the pump to ensure it is also not blocked. Correct your drainage system fault, and the SUD error should go away.

If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced.
2helpful
1answer

Recently I have been getting an F20 error message. What does this mean?

F20 No water detected entering machine

Could be a couple things . Clogged inlet screens on the water valve, flow meter gone bad. Pressure tube has sediment in it.

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If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

0helpful
1answer

F20 code and SUDS codes during each wash Whirlpool Front load duet GHW915OP My husband has checked the hose and we have unplogged it, but it contines to have these codes. Any advice?

"F02" or "F20"? These are two separate error codes that can get confused, but have similar causes.

"F02" is a Long Drain error. This is usually an indication of an obstruction somewhere in the drainage system, or a failed drain pump. In most cases, the drain pump reservoir just needs to be cleaned out. The following link explains how:

http://www.fixya.com/support/r3574284-checking_the_drain_pump_on_a_front_loade

If you check the drain pump reservoir and the problem still persists, you may have a pump with a damaged motor/impeller, or something lodged in one of the drain lines. In particular, the drain line that runs from the bottom of the wash tub to the inlet side of the pump.

"F20" is a "No Water Detect" error. This can also be related to a clogged or non-working drain pump, but can also be related to poor incoming water flow and some other component malfunctions. The following link explains:

http://www.fixya.com/support/r3608632-f20_error_code


NOTE: A "SUD" error code can also often occur in conjunction with other error codes. This is due to air being detected in the drainage system, which can occur if the pump is not running, or if you have an obstruction BEFORE the pump. You need to remove the inlet hose from the pump to ensure it is also not blocked. Correct your drainage system fault, and the SUD error (if displayed) should go away.


I recommend you check the drain pump, first, since it can be realted to BOTH errors. Remove the inlet hose, as well, and inspect for clogs. In is common for small garments to become lodged in this area and restrict water flow to the drain pump. Check the output drain line for obstructions as well.

It does not take much to damage these small drain pumps. The error code is generated if the drain cycle exceeds 8 minutes. So...if the impeller or motor become damaged, and the pump does not pull water at the correct volume, you may still experience the drain error. In this case, you will have to replace the pump in order to get the error to clear. The following link explains how:

http://www.fixya.com/support/r3574350-replacing_the_drain_pump_in_a_front_load

Replacements parts (if required) can be purchased at any of the following websites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

Prices vary between sites, so shop and compare. The first three sites listed also have helpful exploded view parts illustrations to assist you with locating and properly identifying the parts you may need.


NOTE: For a full explanation of all the error codes, each one of these appliances come with a technical data sheet inside.

To access, you will need to remove the lower toe panel under the door. The access screws are located under the bottom front edge of the panel. You may have to prop the two front fett of the washer up for better access ( a 2x4 works well for this). With the screws removed, the panel should drop down, then come off. If the tech sheet isn't directly behind the panel, it will be affixed to one of the interior cabinet walls.

The tech sheet lists all error code definitions, troubleshooting data, diagnostics procedures and wiring diagrams. I mention the tech sheet because you may need it to troubleshoot this error code.

Read through the information provided and let me know if you have any further questions. I hope you find this information helpful.
1helpful
2answers

F1, F21, SUD

"F21" is a Long Drain error code which is usually an indication that you may have an obstruction somewhere in the drainage system. Most commonly, there is something lodged in the drain pump or inlet line running from the wash tub to the pump. There is a white screw off cap on the drain pump that you can remove to inspect the pump impeller and clean. The following link explains:

http://www.fixya.com/support/r3608588-f21_error_code

Included is a follow-on link that explains how to check the drain pump to clean. You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris and small articles of clothing such as socks or under garments can become lodged in this area as well causing the drain cycle to fail.

NOTE: A "SUD" error code can often occur in conjunction with the "F21" error code. This is due to air being detected in the drainage system, which can occur if the pump is not running, or if you have an obstruction BEFORE the pump. You need to remove the inlet hose from the pump to ensure it is also not blocked. Correct your drainage system fault, and the SUD error (if displayed) should go away.

NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced. If the pump requires replacement, the following link explains how:

http://www.fixya.com/support/r3574350-replacing_the_drain_pump_in_a_front_load

If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.

NOTE: For an explanation of all the error codes, each one of these washers comes with a technical data sheet inside.

To access, you will need to remove the lower toe panel under the door. The access screws are located under the bottom front edge of the panel. You may have to prop the two front fett of the washer up for better access ( a 2x4 works well for this). With the screws removed, the panel should drop down, then come off. If the tech sheet isn't directly behind the panel, it will be affixed to one of the interior cabinet walls.

The tech sheet lists all error code definitions, troubleshooting data, diagnostics procedures and wiring diagrams. I mention the tech sheet because you may need it to troubleshoot this error code.

Read through the information provided and let me know if you have any further questions.
1helpful
1answer

I keeping getting a F 02 error or a sud error

"F02" is a Long Drain error code. This is an indication that there's an obstruction somewhere in the drainage system. Most commonly, the drain pump reservoir needs to be checked and cleaned. The access screws are on the lower toe panel directly below the door in the FRONT of the washer. They are located under the bottom front edge of the panel. You may need to prop up the two front feet of the washer to access them (a 2x4 works well for this). The following link explains:

http://www.fixya.com/support/r3574284-checking_the_drain_pump_on_a_front_loade

It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced. If the pump requires replacement, the following link explains how:

http://www.fixya.com/support/r3574350-replacing_the_drain_pump_in_a_front_load

Replacements can be purchased online at any of the following websites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

Prices vary between these sites, so shop and compare.

If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.

NOTE: The washer will not complete a wash cycle as long as there is an error code present. Once the problem has been corrected, the washer should run normally. The "SUD" error commonly occurs in conjunction with a drainage problem due to air (sudsing) being detected in the drain pump. Fix your drainage issues and the "SUDS" error should go away.
2helpful
1answer

Getting a F2 and a Sud error message

"F02" is a Long Drain error code. This is an indication that there's an obstruction somewhere in the drainage system. Most commonly, the drain pump reservoir needs to be checked and cleaned. The access screws are on the lower toe panel directly below the door in the FRONT of the washer. They are located under the bottom front edge of the panel. You may need to prop up the two front feet of the washer to access them (a 2x4 works well for this). The following link explains:

http://www.fixya.com/support/r3574284-checking_the_drain_pump_on_a_front_loade

It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced. If the pump requires replacement, the following link explains how:

http://www.fixya.com/support/r3574350-replacing_the_drain_pump_in_a_front_load

Replacements can be purchased online at any of the following websites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

Prices vary between these sites, so shop and compare.

If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.

NOTE: The "SUD" error often occurs in conjunction with a drain problem. It is caused by air being detected in the drainage system due to restricted water flow or oversudsing. If you correct the drain problem, the suds error will more than likely go away.
0helpful
1answer

02 and SUD Error message and not draining

"F02" is a Long Drain error code. This is an indication that you have an obstruction somewhere in the drainage system. In most cases this means there is something lodged in the drain pump or inlet line running from the wash tub to the pump. There is a white screw off cap on the drain pump that you can remove to inspect the pump impeller and clean. The following link explains:

http://www.fixya.com/support/r3608545-f02_error_code Included is a follow-on link that explains how to check the drain pump to clean. You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris and small articles of clothing can commonly clog in this area as well causing the drain cycle to fail.

NOTE: The "SUD" error code can often occur in conjunction with the "F02" error code. This is due to air being detected in the drainage system, which can occur if the pump is not running, or if you have an obstruction BEFORE the pump. You need to remove the inlet hose from the pump to ensure it is also not blocked. Correct your drainage system fault, and the SUD error should go away.

NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced. If you end up replacing the drain pump, this next link gives you the steps required: http://www.fixya.com/support/r3574350-replacing_the_drain_pump_in_a_front_load If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.
47helpful
4answers

F35 & SuD error codes on Kenmore Elite Washer

F35 has to do with the pressure switch which is located under the top panel on the back right. It will have a little black hose hooked to it. This happens when SUDS or detergent somehow gets up into it and usually locks unit out. Only solution is to replace pressure switch. You can find the tech sheet behind the bottom front panel usually tape to the back side of that panel or taped to the bottom right side inside unit. Hope this helps
1helpful
1answer

F02 Error Code & SUD message

Knowing from our washer, the SUD code is too much foam from the detergent. Since most soaps today are highly concentrated, or High Efficiency soap, try using less soap as a starter. :)
135helpful
8answers

Whirlpool Duet Washer-error code "sud"

Just take off the bottom kickplate (3 screws on the bottom). You'll see the pump front and center. Twist the front face of the pum slowly to the left. All the trapped water will flow right out towards you. There could be a sock or some other debris there. Unclog, screw that faceplate back in and start it up.
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