Only on certain channels, a black box will appear that will take up the majority of the screen and ruin my television experience. The only way i have seemed to get rid of the box is to press the volume buttons, but this only lasts for a few seconds before it returns. How do i get rid of the black box?
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You`ve mentioned that ON CERTAIN CHANNELS THE TV WORKS FINE, so your trying to say that not all channels THE BLACK SQUARE APPEARS IN THE MIDDLE O THE SCREEN... my be that black square is generated from the broadcast center. may be your unit is good. let me ask you how many channels that your tv works fine..?
Check in main menu (set and box if using one) under closed captions--one of the settings is TEXT--black box will appear in middle of screen and certain channels--with the remote turn text off.
The black box is a text box for closed captioning. Some stations send the signal which turns on the box while not actually broadcasting any text. Go into your setup menu and turn off closed captioning, or at least change it to a different mode. The easiest option is to restore factory presets.
By your description it sounds as though the closed captioning option has been turned on on the TV. Only certain programs are CC capable and that accounts for the box moving from channel to channel as some broadcasts are not CC CAPABLE. Go to the menu on the tv and ensure closed captioning is disabled. This should resolve the issue. If you need more help please let me know.
This is a problem with closed-captioning. What you are seeing is a closed captioning box with no captioning in it. Usually this is being accidentally transmitted by the cable company "head end". Just make sure your closed captioning function is completely turned off. if you are seeing it randomly, it may well be coming from your cable company. Is it just on certain channels?
Check to see that you don't have any channel locks or parental parental permission measures deployed. If so remove them, this includes V-Chip, and Parental lock out on the remote, and check your TVs menu items. What channel are being affected by this problem? Give channel number and channel type.
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